Kaleb Wynn
Euless,TX
Summary
Proven loyal leader with extensive experience in operations management and team building, notably at Texas Jai Prabhu. Excelled in driving performance improvements and implementing cost-saving strategies. Skilled in customer relationship management and problem resolution, achieving significant enhancements in guest service and satisfaction. Demonstrates exceptional interpersonal and strategic planning abilities, ensuring project success and operational excellence. I consistently bring a positive energy and outlook to any and all situations and environments. As I have told all employers; given the proper tools, I will supply the effort.
Overview
12
12
years of professional experience
Work History
General Manager
Texas Jai Prabhu
12.2016 - 07.2024
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Formulated policies and procedures to streamline operations.
Event Manager
Itz Family Food & Fun
06.2012 - 12.2016
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Recruited trained, and managed teams of employees to assist with event operations and logistics.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Developed and implemented successful marketing plans to generate event revenue.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Trained and supervised event staff to complete tasks on time.
- Monitored and controlled event expenditures to meet budgets.
- Oversaw event registration process by collecting and tracking attendee information.
- Developed creative themes for events and created related activities to engage attendees.
Education
Some College (No Degree) - Business Management
Dallas Baptist University
Dallas, TXHigh School Diploma -
Trinity High School
Euless, TX05.2013
Skills
- Problem Resolution
- Operations Management
- Staff Management
- Customer Relations
- Training and Development
- Inventory Control
- Verbal and written communication
- Administrative Skills
- Risk Mitigation
- Loss Prevention
- Human Resources Management
- Strategic Planning
- Facility Management
- Cost analysis and savings
- Sound Judgment
- Vendor Sourcing
Languages
Gujarati
Professional Working
Spanish
Professional Working
Tonga
Elementary
English
Native or Bilingual
Hindi
Elementary
Timeline
General Manager
Texas Jai Prabhu
12.2016 - 07.2024
Event Manager
Itz Family Food & Fun
06.2012 - 12.2016
Some College (No Degree) - Business Management
Dallas Baptist University
High School Diploma -
Trinity High School
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