Kalee Beasley
Livingston,Tennessee
Summary
Results-driven shift manager with a strong background in customer service and problem resolution. Proven ability to enhance team performance while ensuring food safety compliance and efficient cash handling. I am working on becoming a pharmacist, and with that I will need real world experience and understanding.
Overview
5
5
years of professional experience
Work History
Shift Manager
KFC
Livingston, Tennessee
11.2023 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints promptly to uphold brand standards.
- Ensured food quality and presentation met standards for consistency and safety compliance, contributing to customer satisfaction.
- Trained new employees on food safety and company procedures.
- Led training of new employees on customer service, product knowledge, and cash handling to improve overall team performance.
- Assisted employees in efficiently managing tasks during peak shifts to enhance service delivery. during peak periods.
- Managed daily cash intake by counting out registers and tabulating profits.
- Ensured cleanliness of work areas according to health regulations and company policies.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Team Member
Sno Shack
Livingston, Tennessee
03.2022 - 11.2023
- Engaged with customers to provide tailored snow cone recommendations, enhancing their satisfaction.
- Served diverse snow cone flavors, contributing to positive customer experiences.
- Processed transactions accurately by operating cash register efficiently.
- Maintained cleanliness and organization of service area and equipment to support efficient operations.
- Followed health and safety guidelines to ensure food quality standards.
Education
High School Diploma -
Livingston Academy Highschool
Livingston, TN05-2025
Some College (No Degree) - Pre-Pharmacy Biology
Tennessee Technological University
Cookeville, TN09-2026
Skills
- Food safety standards
- Cash handling
- Employee training
- Operational efficiency
- Team leadership
- Problem resolution
- Customer service
- Staff motivation
Timeline
Shift Manager
KFC
11.2023 - Current
Team Member
Sno Shack
03.2022 - 11.2023
High School Diploma -
Livingston Academy Highschool
Some College (No Degree) - Pre-Pharmacy Biology
Tennessee Technological University