Kalee Boylan

• Oversee daily operations
• Oversee hiring & onboarding of new staff
• Develop & manage monthly operations supply budgets
• Forecast monthly sales, food cost and labor costs to develop profit goals
• Managing a P&L statement by minimizing controlled expenses
• Manage inventory with weekly purchase orders & weekly on-hand item counts. Identify any opportunities to improve food cost
• Drive customer-obsessed service, and motivate staff to deliver faster, more accurate service
• Oversee training & development of crew and managers
• Enforce brand standards to effectively build customer and employee loyalty.
• Identify staffing needs, opportunities to improve service times, opportunities to improve food cost and develop an action plan

• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Communicated with managers of other departments to track progress towards goals.
• Created weekly crew schedules.
• Assisted in training of crew.
• Developed crew training program, and identified candidates for promotion.

*I began working as a crew member at McDonalds in 2011, and began my management career as a shift manager in 2017. I was promoted to department manager in 2020, and then general manager in 2022.

• Created informative posts for Facebook, and cross-posted on Twitter.
• Moderated social media accounts for constructive, brand-appropriate communications.
• Adhere to brand standards for communication and formatting.
• Answer private messages, as needed.