Summary
Overview
Work History
Education
Skills
Timeline
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Kalee Higbee

Salmon,ID

Summary

Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.

Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.

Overview

21
21
years of professional experience

Work History

Family Ranch Hand

Higbee Family Ranch
02.2004 - 06.2018
  • Herded livestock using horses or ranch ATVs.
  • Repaired equipment and animal living spaces.
  • Maintained equipment and ranch structures.
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Branded and tagged livestock for proper identification and security when lost and stolen.

Scheduling Coordinator

Home Option Personal Care
03.2024 - 08.2024
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
  • Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
  • Addressed and resolved scheduling issues promptly, minimizing disruptions to planned activities.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Completed bi-weekly payroll for [Number] employees.

Caregiver

Emerson House
08.2023 - 03.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Door-to-Door Sales Representative

Fox Pest Control
04.2023 - 08.2023
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.

Cashier Team Lead

Loves Travel Stop
01.2022 - 04.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

High School Diploma -

Wells High School
Wells, NV
06.2022

Skills

  • Problem-Solving
  • Strong Work Ethic
  • Data Entry
  • Customer relations understanding
  • Time management skills
  • Attention to Detail
  • Schedule Management
  • Critical Thinking
  • Customer Relationship Management
  • Office Administration

Timeline

Scheduling Coordinator

Home Option Personal Care
03.2024 - 08.2024

Caregiver

Emerson House
08.2023 - 03.2024

Door-to-Door Sales Representative

Fox Pest Control
04.2023 - 08.2023

Cashier Team Lead

Loves Travel Stop
01.2022 - 04.2023

Family Ranch Hand

Higbee Family Ranch
02.2004 - 06.2018

High School Diploma -

Wells High School

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Kalee Higbee