Kalee Lanford
WEST,TX
Summary
Responsible Technician with excellent troubleshooting, customer service and refinishing skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance.
Overview
16
16
years of professional experience
Work History
Resurfacing technician
Miracle Method Surface Refinishing
2014.10 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Maintenance technician
Riverstone Residential
2012.12 - 2014.10
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Cashier
Mickey’s Pit Stop
2008.04 - 2012.01
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Robinson High School
05.2011
Skills
- Maintenance
- Fiberglass
- Refinishing
- Attention to Detail
- Customer Service
- Workload Management
- Estimating abilities
Timeline
Resurfacing technician
Miracle Method Surface Refinishing
2014.10 - Current
Maintenance technician
Riverstone Residential
2012.12 - 2014.10
Cashier
Mickey’s Pit Stop
2008.04 - 2012.01
High School Diploma -
Robinson High School
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