Kaleena Brea

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.

• Engaged clients through effective communication to ensure patients were properly evaluated for the correct procedure.
• Processed customer orders and resolved questions and concerns regarding surgery, pricing and availability.
• Followed up with customers by phone and email to resolve issues quickly and answer questions.
• Coordinated proper procedures, surgery dates, surgery times and payment options for patients.
• Utilized social media to promote deals, discounts and other information on our facility.

Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.

• Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
• Developed strong relationships with parents to better understand each child''s unique needs and preferences.
• Improved children''s cognitive development with age-appropriate educational games and learning tools.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Provided nutritious meals and snacks for children, keeping in mind individual dietary requirements and restrictions.
• Assisted children with homework assignments, fostering academic success and confidence in their abilities.
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
• Organized outdoor playtime for physical exercise, fostering healthy habits from an early age.
• Utilized positive reinforcement techniques to encourage good behavior.

• Answered multi-phone line and transfer calls as well as take messages
• Provided administrative/secretarial support to supervisor effectively
• Performed Light filing
• Arranged flights (Personal and Business) to and from the U.S.A
• Ran errands for supervisor
• Stocked and ordered office supplies
• Handle incoming and outgoing correspondence.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.