Kaleena Hochstein
Las Vegas,NV
Summary
Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills, and an adaptable approach to solving routine and complex issues. Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering over 20
years' experience in the field. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Dietary Manager
Avera Sister James Care Center
12.2019 - Current
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Monitored production to check safety, standardized production and appropriate portioning.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Purchased food supplies for department according to budget limitations.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maximized quality assurance by completing frequent line checks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed staff schedules and maintained adequate coverage for all shifts.
Certified Dietary Manager
Aviands Catering
Yankton, SD
01.2013 - 11.2019
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
Education
Certified Dietary Manager - Dietetics
Northeast Community College
Norfolk, NE08.2009
No Degree Just Did Generals - Dietetics
Mount Marty College
Yankton, SD08.2002
High School Diploma -
Yankton High School
Yankton, SD12.2001
Skills
- Nutrition Education
- Menu Planning
- Meal Preparation
- Inventory Management
- Food Safety Regulations
- Department Management
- Nutrition Expertise
- Recordkeeping Skills
- Recipe Development
- Cost Control
- Collaboration and Teamwork
- Sanitation Protocols
- Purchasing and Procurement
- Department Oversight
- Nutrition Counseling
- Staff Monitoring
- Recordkeeping Abilities
- Menu Planning Abilities
- Employee Recruitment
- Food Production Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 45 staff members.
Affiliations
Association of Nutrition and Food Services
Certification
- Certified Dietary Manager, Avera Sister James nursing home
- CNA - Certified Nursing Assistant
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Certified Dietary Manager
Avera Sister James Care Center
12.2019 - Current
Certified Dietary Manager
Aviands Catering
01.2013 - 11.2019
Certified Dietary Manager - Dietetics
Northeast Community College
No Degree Just Did Generals - Dietetics
Mount Marty College
High School Diploma -
Yankton High School
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