Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalei Palmeira

Honolulu,HI

Summary

Friendly and approachable, with natural ability to connect with people and create positive experiences. Possesses foundational knowledge in hospitality and customer service, with strong communication and problem-solving skills. Committed to enhancing guest satisfaction and contributing to welcoming environment.

Overview

4
4
years of professional experience

Work History

Guest Relations Specialist

Institute For Human Services
09.2024 - Current
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Greeted guests upon arrival by providing warm welcome.

Area Manager

Propark Inc.
01.2021 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Manage eight locations
  • Scheduling

Education

High School Diploma -

Kapaa High School
Kauai, Hawaii
06-1998

Skills

  • Guest privacy protection
  • Check-in and Check-out procedures
  • Security awareness
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability

Timeline

Guest Relations Specialist

Institute For Human Services
09.2024 - Current

Area Manager

Propark Inc.
01.2021 - Current

High School Diploma -

Kapaa High School

Similar Profiles

CREATE PROFILE
Kalei Palmeira