Kalei Smith
Lehi,UT
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving conflicts. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
9
9
years of professional experience
Work History
Senior Administrative Assistant
KLAS Research - Healthcare Software
04.2020 - Current
- Supports Research Directors to execute on tactical scheduling, calendaring, travel coordination, documentation, and follow up.
- Help manage tactical vendor and healthcare provider engagement for 6 Research Directors, managing 60- 80 memberships collectively.
- Works with Strategic Research Unit Leaders to coordinate team related activities i.e. Unit meetings and team activities.
- Coordinated trainings for new team members, overseeing onboarding details.
- Coordinated off-site travel and meetings with healthcare software companies
Office Assistant
KLAS Research - Healthcare Software
08.2019 - 04.2020
- Established a welcoming environment while representing company values and culture
- Performed a wide variety of tasks from general office upkeep to planning and executing events
- Remained available to help with projects as requested.
- Completed clerical tasks such as filing, copying, and distributing mail.
Assistant Manager
Footlocker
07.2016 - 08.2019
- In charge of delivering great customer service, coaching and leading a team, driving sales, visual merchandising, product knowledge, operational knowledge, asset protection, ability to work in a fast-paced high-stress environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Shift Lead
Orange Julius
12.2014 - 07.2016
- Managing multiple orders, delegating duties to team members
- Servicing each customer in an appropriate amount of time
- Balanced till at the end of each close
- Learning the appropriate temperatures to keep product fresh.
- Completed store opening and closing procedures and balanced tills.
Education
Some College (No Degree) - Communications
Utah Valley University
Orem, UTKarl G. Maeser Preparatory Academy
Lindon, UT05.2016
Skills
- Administrative Support
- Travel Planning & Expense Management
- Calendar Management
- Advanced MS Office Suite Knowledge
- Strategic Planning
- Task Follow Up
- Adaptability
- Ability to function in high stress situations
- Motivated
- Communication
- Teamwork
- Organization
Timeline
Senior Administrative Assistant
KLAS Research - Healthcare Software
04.2020 - Current
Office Assistant
KLAS Research - Healthcare Software
08.2019 - 04.2020
Assistant Manager
Footlocker
07.2016 - 08.2019
Shift Lead
Orange Julius
12.2014 - 07.2016
Some College (No Degree) - Communications
Utah Valley University
Karl G. Maeser Preparatory Academy
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