Summary
Overview
Work History
Education
Skills
Timeline
Generic

KALEIA ARNOLD

Rock Hill,SC

Summary

Experienced in invoice preparation, payment processing, and pursuing past-due balances. Well-versed in accurately coding various types of bills for recordkeeping and tracking. Team-oriented, dependable, and performance-driven with strong problem-solving abilities. Willingness to learn and excellent communication skills. Poised attitude to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Developed strong organizational and communication skills in a medical office environment. Seeking transition into a new field. Skilled in managing patient interactions and handling administrative duties with precision. Eager to leverage these abilities in a dynamic and growth-oriented setting.

Overview

15
15
years of professional experience

Work History

Accounts Receivable and Billing Clerk

The Home Depot Inc
01.2014 - Current
  • Review service calls to prepare invoices
  • Submit invoices in a timely manner
  • Assist technicians in providing customer feedback
  • Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
  • Reduced billing errors by accurately reviewing invoices and promptly addressing discrepancies.
  • Improved customer satisfaction through timely resolution of billing inquiries and disputes.
  • Boosted team efficiency through collaboration with colleagues to identify areas for process improvement in the accounts receivable department.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Responded to customer concerns and questions on daily basis.

Administrative Support

Compact Power Equipment Rental/The Home Depot
06.2011 - 01.2014
  • Coordinated and scheduled services for technicians
  • Communicated with district and regional managers
  • Assisted customers with timely feedback
  • Provided guidance and direction to customer service reps, lending custom administrative support to resolve complications.

Call Center Representative

Compact Power Equipment Rental
02.2010 - 06.2011
  • Received calls from customers
  • Entered service calls into system
  • Assisted customers with troubleshooting over the phone for a quick fix

Education

Certificate - Medical Billing And Coding

York Technical College
Rock Hill, SC
06-2022

High School Diploma -

Rock Hill High School
Rock Hill, SC
01.2001

Skills

    Microsoft Excel

  • Office
  • Outlook
  • PowerPoint
  • Word
  • Self-sufficient
  • Confident
  • People-oriented
  • Conflict resolution
  • Exceptional organizational skills
  • Highly observant
  • Lifting up to 50 pounds
  • Invoice processing

Timeline

Accounts Receivable and Billing Clerk

The Home Depot Inc
01.2014 - Current

Administrative Support

Compact Power Equipment Rental/The Home Depot
06.2011 - 01.2014

Call Center Representative

Compact Power Equipment Rental
02.2010 - 06.2011

High School Diploma -

Rock Hill High School

Certificate - Medical Billing And Coding

York Technical College
KALEIA ARNOLD