Kaleia Ketcham
Burbank,CA
Summary
Dynamic professional with a proven track record at ClimbWorks Hawaii, excelling in customer service and route navigation. Adept at maintaining high standards of cleanliness and organization, while demonstrating strong attention to detail and adaptability. Committed to delivering exceptional experiences and ensuring safety compliance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Tour Driver (Smoothie)
ClimbWorks Hawaii
05.2024 - 08.2024
- Prepared water stations for customers before shifts.
- Drove tours to and from Zipline locations.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the workspace.
Cleaner
Sloane Kini North Shore Rentals
08.2022 - 05.2024
- Provided thorough cleaning services for rental properties.
- Ensured homes were well-maintained and ready for guests.
- Managed cleaning supplies and restocked as needed.
- Delivered high standards of hospitality and attention to detail.
Retail Associate & Online Business Owner
Nixie
05.2021 - 09.2022
- Created and managed an online retail store, handling product selection, marketing, and customer service.
- Designed logos and advertisements to enhance brand identity.
- Restocked clothing inventory and organized shipments.
- Packaged and mailed items to customers, ensuring timely delivery.
- Researched fashion trends to optimize product offerings.
Education
High School Diploma -
Kahuku High and Intermediate School
05.2024
First year - Ethnic Studies
Saint Mary's College of California
Skills
- Proficient in Microsoft and Google Suites
- Social Media Management (TikTok, Instagram, Twitch)
- Fast Learner
- Vehicle maintenance
- Route navigation
- Safety compliance
- Cleaning procedures
- Attention to detail
- Conflict resolution
- Maintenance and repair
- Customer Service
- Organization & Time Management
- Communication & Reliability
- Adaptability & Multitasking
- Hardworking & Dedicated
Awards
- Kamehameha Scholars
- Honor Roll (2022-2024)
- Best Co-Captain Award | Best Sportsman Award (2022-2024)
References
Available upon request.
Timeline
Tour Driver (Smoothie)
ClimbWorks Hawaii
05.2024 - 08.2024
Cleaner
Sloane Kini North Shore Rentals
08.2022 - 05.2024
Retail Associate & Online Business Owner
Nixie
05.2021 - 09.2022
High School Diploma -
Kahuku High and Intermediate School
First year - Ethnic Studies
Saint Mary's College of California