Kaleigh Bloomfield
Marine City
Summary
Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant/Receptionist
Animal Hospital Of Chesterfield
02.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled assignments independently with good judgement and critical thinking skills.
- Resolved customer problems and complaints.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected [Type] payments, processed transactions and updated relevant records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled cash transactions and maintained sales and payments records accurately.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Crew Trainer
McDonald's Restaurant
06.2020 - 02.2021
- Maintained current knowledge of all team position requirements.
- Established and maintained quality control standards.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Crew Trainer
McDonald's Restaurant
08.2018 - 06.2020
- Maintained current knowledge of all team position requirements.
- Established and maintained quality control standards.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Manager
Roasted With Perks
10.2017 - 02.2019
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Applied Science - Veterinary Technician
Macomb Community College
Warren, MI05.2026
Associate of Arts - General Studies
Macomb Community College
Warren, MI05.2026
High School Diploma -
Marine City High School
Marine City, MI06.2018
Skills
- Document Control
- Database Administration
- Staff Management
- Verbal and Written Communication
- Telephone Skills
- Time Management
- Office Equipment Operation
- Customer and Client Relations
Timeline
Veterinary Assistant/Receptionist
Animal Hospital Of Chesterfield
02.2021 - Current
Crew Trainer
McDonald's Restaurant
06.2020 - 02.2021
Crew Trainer
McDonald's Restaurant
08.2018 - 06.2020
Manager
Roasted With Perks
10.2017 - 02.2019
Associate of Arts - General Studies
Macomb Community College
High School Diploma -
Marine City High School
Associate of Applied Science - Veterinary Technician
Macomb Community College
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