Kaleigh Brawley
Fitchburg,MA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Kitchen Designer/Sales Associate
Home Depot
Leominster, MA
08.2022 - Current
- Planned and presented project quotes for custom designs.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Maintained relationships with installers and suppliers.
- Created comprehensive product lists based on finalized designs and budgets.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
- Devised project budgets to track expenses and avoid cost overruns.
Server/Bartender
Uno Pizzeria & Grill
Leominster, MA
05.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated strong relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
High School Diploma -
Montachusett Regional Vocational Technical School
Fitchburg, MA05.2020
Skills
- Visual Representations
- Floor Plan Understanding
- Project Proposals
- Color Palette
- Digital Drafting
- 3D Rendering Software
- Revit Design Software
- Rendering
- Interior Planning
- Showroom Design
- Creative Solutions
- Customer Satisfaction
- Order Fulfillment
- Retail Sales Customer Service
- Call Center Operations
- Excellent People Skills
- Multitasking Strengths
Timeline
Kitchen Designer/Sales Associate
Home Depot
08.2022 - Current
Server/Bartender
Uno Pizzeria & Grill
05.2021 - 08.2022
High School Diploma -
Montachusett Regional Vocational Technical School