Kaleigh Fuller
Hamilton,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Waitress/Bartender
B'Merrell's
08.2019 - Current
- Buss tables during busy periods to assist staff and quickly turn over tables.
- Keep server areas clean and stocked to increase efficiency while working tables.
- Maintain customer satisfaction by clarifying questions about orders and specialty items.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remain calm and poised when dealing with difficult customers or during busy shifts.
- Greet new customers, discussed specials, and took drink orders.
- Use cash registers and credit card machines to cash out customers.
- Display enthusiasm and promote excellent service to customers, successfully increasing referrals, and walk-in business.
- Train new servers on restaurant policies and procedures.
- Fold napkins and prepare silverware sets to provide adequate supply for host station.
- Answer and direct incoming calls using a multi-line telephone system.
Receptionist
Gynecology Women's Health And Wellness
03.2023 - 07.2023
- Confirmed and scheduled appointments, communicated with patients, and updated patient records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding patients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give patients positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy patients.
- Welcomed patients with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
High School Diploma -
Harris County High School
Hamilton, GA05.2017
Skills
- Order Accuracy
- Safe Food Handling
- Menu Recommendations
- Cash Handling
- Bar Terminology
- Supply Restocking
- Team Collaboration
- Data Entry
- Technical Support
- File Management
- Scheduling
- Time Management
Timeline
Receptionist
Gynecology Women's Health And Wellness
03.2023 - 07.2023
Waitress/Bartender
B'Merrell's
08.2019 - Current
High School Diploma -
Harris County High School