Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaleigh Hahn

Mount Sterling,OH

Summary

Seasoned Operations Manager with a proven track record at Skyworks LLC, showcasing exceptional skills in business and operations management, logistics oversight, and team leadership. Achieved significant reductions in operating costs while maintaining high customer satisfaction. Expert in performance reporting and conflict mediation, adept at driving efficiency and fostering client relationships.

Overview

6
6
years of professional experience

Work History

Operations Manager

Skyworks LLC
Columbus, OH
04.2022 - Current
  • Prepared reports and presentations for executive leadership review.
  • Provided strategic leadership and direction to the organization.
  • Coordinated with vendors regarding equipment repair and replacement services.
  • Scheduled material deliveries, equipment repair and shipment transportation.
  • Answered emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
  • Coordinated with maintenance teams to facilitate equipment repair and maintenance.
  • Developed strategies for responding quickly to emergency repair needs at customer locations.
  • Scheduled preventative maintenance visits for customers according to contractual agreements.
  • Resolved complex technical problems using diagnostic tools and best practices.
  • Collaborated with other departments to ensure that customer requests were addressed in a timely manner.
  • Advised customers on applicable warranties associated with any particular piece of rented equipment.
  • Ensured that all returned rental items were checked for damage or missing components before being restocked into inventory.
  • Reviewed invoices for accuracy prior to submitting payment requests for vendor orders placed by the department.
  • Developed relationships with vendors to secure the best prices on new or replacement parts for rented equipment.
  • Managed and maintained accurate records of all equipment rental transactions.
  • Assisted customers with selecting the most suitable pieces of rented equipment for their needs.
  • Coordinated delivery services for larger pieces of equipment that required special transportation arrangements.
  • Scheduled periodic maintenance for all rented equipment, such as lubrication and tune-ups, to ensure optimal performance.
  • Performed cost analysis for various projects to determine budget requirements.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Created detailed reports on the performance of individual departments within operations.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.

Parts Department Supervisor

Skyworks LLC
Columbus, OH
04.2021 - Current
  • Maintained working relationships with suppliers in order to obtain discounts or special offers when available.
  • Identified areas for improvement within the parts department processes and implemented necessary changes accordingly.
  • Reviewed invoices for accuracy prior to payment processing.
  • Reviewed purchase requisitions from other departments to determine appropriate part numbers for requested items.
  • Maintained updated knowledge of industry standards for parts management and incorporated best practices into daily operations.
  • Generated reports on order status, inventory levels, sales trends, cost analysis.
  • Performed periodic audits of physical inventory counts versus system records for accuracy purposes.
  • Created detailed documentation on all aspects of the parts department's operations including procedures manuals, training materials.
  • Managed daily operations of parts department including ordering, receiving and stocking inventory.
  • Implemented effective strategies for reducing waste due to expired or damaged goods.
  • Monitored employee productivity to ensure accuracy in all tasks related to the parts department.
  • Negotiated terms with vendors to secure competitive pricing for merchandise purchases.
  • Trained new staff members on proper inventory control procedures and safety protocols.
  • Developed efficient systems for tracking orders and maintaining accurate records of stock levels.
  • Coordinated with the store manager to develop budgets and financial forecasts.

Environmental Services Housekeeper

Ohio Health Riverside Hospital
Columbus, Ohio
10.2018 - 04.2021
  • Maintained inventory of cleaning supplies used throughout shift.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Education

High School Diploma -

Whitehall- Yearling High School
Whitehall, Ohio
05-2017

Skills

  • Performance monitoring
  • Production
  • Health and safety compliance
  • Incidents management
  • Performance reporting
  • Workforce training
  • Maintaining compliance
  • Financial and cash flow analyses
  • Business and operations management
  • Logistics oversight
  • Customer relationship management
  • Data evaluation
  • Inventory management
  • Business development understanding
  • Conflict mediation
  • Client relationships
  • Team leadership
  • Emergency response
  • Project management

References

References available upon request.

Timeline

Operations Manager

Skyworks LLC
04.2022 - Current

Parts Department Supervisor

Skyworks LLC
04.2021 - Current

Environmental Services Housekeeper

Ohio Health Riverside Hospital
10.2018 - 04.2021

High School Diploma -

Whitehall- Yearling High School

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Kaleigh Hahn