Kaleigh Quinn
Joppa,MD
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Horizon Cinemas
03.2020 - Current
- Managed and motivated employees to be productive and engaged in work
- Conducted quarterly employee evaluations for team of 25
- Created and updated documents within the company including evaluation and inventory sheets
- Counted and recorded inventory weekly using Excel
- Reviewed candidate applications and conducted interviews
- Administered team meetings to discuss performance and company changes
- Assisted in customer-related concerns
- Addressed internal conflict
Crew Member
Horizon Cinemas
11.2019 - 03.2020
- Processed cash and credit payments
- Practiced upselling techniques and promoted loyalty memberships
- Engaged in general upkeep of the establishment and theaters
- Worked in a team to process and complete transactions
- Shadow experience for new crew members
Crew Member
AMC Theatres
12.2017 - 11.2019
- Multi-tasked in many positions during steady to high business times
- Prepped food and learned sanitation methods
- Addressed guest needs, questions, or concerns
- Operated registers and processed cash and credit payment
- Stocked shelves and organized workspace
- Communicated problems or complaints to relevant supervisor or manager for resolution
Education
Bachelor of Science - Business Administration- Human Resources
Towson University
Towson, MD05.2024
Skills
- Written and verbal communication
- Software skills including Excel, Canva, Adobe Photoshop Mix, and Word
- Creating organizational documents such as evaluation and inventory sheets
- Comprehensive speech and presentation skills
- Ability to work long and flexible hours
- Self-motivated and driven to complete assigned tasks
- Extensive experience in working in team environments
Certification
Microsoft Office
Timeline
Manager
Horizon Cinemas
03.2020 - Current
Crew Member
Horizon Cinemas
11.2019 - 03.2020
Crew Member
AMC Theatres
12.2017 - 11.2019
Bachelor of Science - Business Administration- Human Resources
Towson University
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