Kaleigh Seckendorf
East Wenatchee
Summary
Dynamic Lead Store Associate at Aldi Inc. with a proven track record in enhancing customer service and streamlining store operations. Skilled in policy enforcement and effective communication, I successfully implemented merchandising strategies that boosted sales and fostered customer loyalty. Committed to maintaining a safe environment while managing inventory efficiently.
Overview
2
2
years of professional experience
Work History
Lead Store Associate
Aldi Inc.
06.2023 - 10.2025
- Supervised team members to ensure optimal customer service and efficient store operations.
- Trained new associates on store policies, procedures, and best practices for merchandise handling.
- Managed inventory levels through regular stock assessments and timely replenishment orders.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Collaborated with management to streamline checkout processes, reducing wait times for customers.
- Monitored compliance with health and safety regulations to maintain a safe shopping environment.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Maintained knowledge of current industry trends and competitor offerings in order to provide informed recommendations to customers seeking advice or guidance on product selections.
- Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
- Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
- Utilized strong communication skills to relay important information between management and associates effectively.
- Collaborated with store manager to implement merchandising strategies that maximized sales and profitability.
- Maintained a clean, safe, and visually appealing store environment for both customers and employees.
- Streamlined store operations for increased efficiency and organization through effective inventory management.
- Promoted positive work environment, leading to improved teamwork and overall morale among staff members.
- Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.
- Opened and closed the store, ensuring accurate safe counts, verifying employee cash drawers, updating inventory records, and properly arming the security system.
- Operated heavy equipment, including pallet jacks and the baler machine, in accordance with safety standards and store procedures.
Education
High School Diploma -
Pinkerton Academy
Derry, NH06-2007
Skills
- Policy enforcement
- Store operations
- Customer service
- Effective communication
- Time management
- Merchandising
Timeline
Lead Store Associate
Aldi Inc.
06.2023 - 10.2025
High School Diploma -
Pinkerton Academy