Kaleigh Sheridan
Summary
Reliable and well-rounded professional with experience in administrative support. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems. Strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Office Assistant
Ace Data Storage
Gulfport, MS
01.2023 - 01.2025
- Created spreadsheets using Microsoft Excel for various tasks.
- Delivered messages and ran errands.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Managed daily office operations and maintained a clean and efficient workspace.
- Completed and mailed invoices.
- Copied, sorted and filed records of office activities and business transactions.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Organized files, developed spreadsheets, and scanned documents to improve organizational workflow.
- Managed inventory to ensure a well-stocked office.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered phone calls and directed them to the appropriate personnel, or took messages.
Disney College Program Intern
Walt Disney World Resort
, FL
11.2021 - 10.2022
- Monitored crowd control measures around popular attractions or shows in order to ensure safety of guests.
- Maintained a positive attitude and professional demeanor at all times.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.
- Performed cashier duties such as ringing up sales, processing payments, and counting money.
- Resolved customer complaints quickly and effectively while maintaining professional demeanor.
Ticketing Ambassador
Mississippi Aquarium
Gulfport, MS
07.2020 - 10.2021
- About halfway through my time at the aquarium, I had started training as a manager, where I performed opening and closing procedures, including counting cash drawers and preparing deposits.
- Answered customers' questions and provided information on procedures or policies.
- Resolved customer complaints quickly and efficiently.
- Greeted customers, answered inquiries and provided information about ticket sales.
- Applied coupons, processed discounts and explained sales policies to customers.
- Processed payments for tickets sold in person or over the phone.
- Placed promotional signage and set up displays near entrances and ticket sales areas.
- Adhered to social distancing protocols and wore mask or face shield.
- Assisted customers with online ticket purchases.
- Balanced and reconciled cash drawer at end of shift.
- Built and maintained productive relationships with employees.
- Provided customer service to ensure satisfaction with ticket purchases.
Education
Bachelor of Arts - Library Science
University of Southern Mississippi
Hattiesburg, MS05-2023
Associate of Arts - Arts
Mississippi Gulf Coast Community College
Gulfport, MS05-2020
High School Diploma -
Harrison Central High School
Gulfport, MS05-2020
Skills
- Event preparation
- Proofreading
- Scheduling
- Spreadsheet creation
- Strong interpersonal skills
- Data entry
- Strong problem solver
- File organization
- Customer relationship management (CRM)
- Filing systems knowledge
- Inventory tracking
- Content development
- Data management
- Writing and editing
- Layout design
- Social media marketing
Timeline
Office Assistant
Ace Data Storage
01.2023 - 01.2025
Disney College Program Intern
Walt Disney World Resort
11.2021 - 10.2022
Ticketing Ambassador
Mississippi Aquarium
07.2020 - 10.2021
Bachelor of Arts - Library Science
University of Southern Mississippi
Associate of Arts - Arts
Mississippi Gulf Coast Community College
High School Diploma -
Harrison Central High School
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