Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleigh Vance

Martinsburg

Summary

Dynamic warehouse associate with proven expertise in forklift operation and safety compliance at Amazon. Recognized for enhancing team collaboration and training new employees, driving operational efficiency, and maintaining high standards of customer service. Adept at problem-solving and conflict resolution, consistently achieving fulfillment goals while fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
Hagerstown
10.2023 - Current
  • Collaborated with team members to meet daily order fulfillment goals.
  • Followed safety protocols to ensure a secure working environment.
  • Assisted in training new associates on operational procedures and safety guidelines.
  • Communicated effectively with supervisors regarding workflow and inventory needs.
  • Communicated effectively with team members on matters related to work assignments.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Operated forklifts to fill or empty overhead spaces.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Team Leader

Chick-fil-A
Hagerstown
03.2021 - 12.2022
  • Coordinated daily tasks among team members to ensure workflow efficiency.
  • Facilitated training sessions for new employees on company standards.
  • Monitored team performance and provided constructive feedback regularly.
  • Implemented process improvements to enhance operational effectiveness.
  • Communicated updates and changes to team members promptly and clearly.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Conducted regular performance reviews to assess individual team member progress.

Education

High School Diploma -

Spring Mills High School
Martinsburg, WV
05-2019

Skills

  • Forklift operation
  • Safety compliance
  • Material handling
  • Problem-solving
  • Customer service
  • Effective communication
  • Employee training
  • Time management
  • Attention to detail
  • Leadership
  • Conflict resolution
  • Damage control
  • Order picking
  • Adaptability
  • Team collaboration
  • TDR certified

Timeline

Warehouse Associate

Amazon
10.2023 - Current

Team Leader

Chick-fil-A
03.2021 - 12.2022

High School Diploma -

Spring Mills High School

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