Summary
Overview
Work History
Education
Skills
Timeline
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Kaleigh Walker

Summary

Proven leader and skilled marketer, adept at fostering teamwork and collaboration, with a notable stint at ESPN where I enhanced production quality through efficient stage management and safety protocols. Excelled in high-pressure situations, leveraging problem-solving and marketing alignment skills to drive results and exceed performance goals.

Overview

7
7
years of professional experience

Work History

Stage Manager - UFC Card 300

ESPN
04.2024 - 04.2024
  • Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
  • Enforced safety measures due to potential stage equipment hazards.
  • Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
  • Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
  • Collaborated with directors and producers to achieve desired artistic vision for productions.
  • Maintained a safe working environment through proper implementation of safety protocols and procedures.
  • Enhanced production quality by implementing efficient stage management techniques and processes.

Marketing Coordinator /Dog Daycare Attendant

Born To Run Dogs
01.2024 - 03.2024
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
  • Helped develop a new software purchased by the business owner in order to create a more efficient marketing method.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
  • Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
  • Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
  • Streamlined check-in/check-out processes for clients, providing efficient service while maintaining thorough documentation of pet stays.
  • Assisted in marketing efforts to promote the facility''s services within the community through social media presence and local events.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Stage Manager - UFC Card 298

ESPN
02.2024 - 02.2024
  • Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
  • Enforced safety measures due to potential stage equipment hazards.
  • Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
  • Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
  • Collaborated with directors and producers to achieve desired artistic vision for productions.
  • Maintained a safe working environment through proper implementation of safety protocols and procedures.
  • Enhanced production quality by implementing efficient stage management techniques and processes.

Team Leader

Tractor Supply Company
12.2023 - 12.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Completed store opening and store closing procedures, ensuring the team completed their given tasks during those times.
  • Counted the register drawers and safe, then completed nightly trips to the bank to drop off deposits.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Unloaded multiple pallets of feed on shipment days.
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Handled day-to-day customer contact via phones, faxes, and emails.
  • Achieved high levels of customer satisfaction with timely problem resolution and effective communication.

Team Leader

Harkins Theaters
05.2023 - 09.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Team Member

Chic-Fil-A
04.2019 - 05.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
  • Frequently inspected production area to verify proper equipment operation.

Seasonal Team Member

Yankee Candle
11.2016 - 01.2017
  • Was the leading sales associate on the team for the month of December.
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
  • Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
  • Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
  • Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.

Education

Bachelor of Science - Marketing And Advertising

Grand Canyon University
Phoenix, AZ
12.2023

High School Diploma -

Basha High School
Chandler, AZ
05.2018

Skills

  • Team Communication
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Staff Training
  • Complex Problem-Solving
  • Multitasking
  • Calm Under Pressure
  • Decision-Making
  • Accurate Cash Handling
  • Sales and Marketing Alignment
  • Marketing and Branding

Timeline

Stage Manager - UFC Card 300

ESPN
04.2024 - 04.2024

Stage Manager - UFC Card 298

ESPN
02.2024 - 02.2024

Marketing Coordinator /Dog Daycare Attendant

Born To Run Dogs
01.2024 - 03.2024

Team Leader

Tractor Supply Company
12.2023 - 12.2023

Team Leader

Harkins Theaters
05.2023 - 09.2023

Team Member

Chic-Fil-A
04.2019 - 05.2020

Seasonal Team Member

Yankee Candle
11.2016 - 01.2017

Bachelor of Science - Marketing And Advertising

Grand Canyon University

High School Diploma -

Basha High School

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Kaleigh Walker