Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
4
4
years of professional experience
Work History
Receptionist
Riccobene & Associates Dentistry-Ashlyn Valdiezo
Garner, NC
01.2023 - 07.2024
Provided excellent customer service at all times while interacting with both internal and external customers.
Monitored office supplies inventory and placed orders when necessary.
Scheduled appointments for clients, customers, and other visitors.
Maintained an organized filing system of confidential client information in accordance with company policy.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Maintained a neat reception area by organizing materials and tidying up furniture.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Scheduled and confirmed appointments and meetings for management team.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Processed payments and updated accounts to reflect balance changes.
Scheduled and confirmed appointments.
Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Managed inventory of office supplies and placed orders to ensure adequate stock levels.
Updated and recorded customer or client information to maintain accounts.
Office Manager
RGH Concrete -Robert Joyner
Benson, NC
02.2020 - 12.2022
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Analyzed data from various sources to identify trends and make recommendations for improvement.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Responded to customer inquiries via phone or email in a professional manner.
Processed payroll accurately ensuring all employees were paid on time.
Monitored inventory levels and placed orders when needed.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Organized company events including holiday parties, team building activities .
Supervised staff members, organized schedules and delegated tasks.
Provided training to new hires on office policies and procedures.
Reviewed files and records to obtain information and respond to requests.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Managed office inventory and placed new supply orders.
Managed office budget to handle inventory, postage and vendor services.
Education
Some College (No Degree) - Real Estate
Superior School of Real Estate
Raleigh, NC
Some College (No Degree) - Certified Nursing Assistant
Johnston Community College
Smithfield, NC
Some College (No Degree) - Cosmetology
The Beauty School
Fuquay-Varina, NC
Skills
Bookkeeping
File Management
Scheduling
Office Management
Tech-Savvy
Time Management
Organization skills
Positive and professional
Schedule Management
Office Administration
Multitasking and prioritization
Microsoft Office Specialist Certified
Project Coordination
Timeline
Receptionist
Riccobene & Associates Dentistry-Ashlyn Valdiezo
01.2023 - 07.2024
Office Manager
RGH Concrete -Robert Joyner
02.2020 - 12.2022
Some College (No Degree) - Real Estate
Superior School of Real Estate
Some College (No Degree) - Certified Nursing Assistant