Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleiokalani Kaawa

Longmont,CO

Summary

Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.

Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings.

Hospitality professional with robust experience in delivering exceptional guest services and ensuring smooth operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in customer engagement, conflict resolution, and maintaining high standards of cleanliness and organization. Reliable and efficient, bringing positive attitude to every challenge.

Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Transportation professional with steadfast commitment to safety and punctuality. Adept at managing student behavior and ensuring adherence to safety regulations. Known for fostering positive relationships with students, parents, and staff while adapting to changing schedules and routes.

Overview

10
10
years of professional experience

Work History

Housekeeping Supervisor

Melody Drive Enterprise
04.2024 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports, and other business documentation.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.

Hospitality Team Member/Executive Housekeeper

Chang & IM Incorporated
03.2019 - 03.2024
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
  • Provided excellent customer service at the hotel bar, promoting an enjoyable atmosphere for patrons while increasing beverage sales.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Sales Manager

AAA Rental/Colortym Rent To Own
04.2016 - 11.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Organized promotional events and interacted with community to increase sales volume.
  • Prepared sales presentations for clients showing success and credibility of products.

SPED School Bus Driver

Grounds Transport
08.2015 - 04.2016
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.

Education

Bachelor Of Science - Criminal Justice

Remington College Of Honolulu
Honolulu, HI
02.2014

High School Diploma - Required Courses

Roosevelt High School
Honolulu, HI
06.1988

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer relationship management
  • Chemical handling
  • Report generation
  • Quality assurance
  • Housekeeping
  • Team building
  • Maintenance coordination
  • Quality assurance and control
  • Problem-solving
  • Clear communication
  • Creative thinking
  • Decision-making
  • Complaints handling
  • Microsoft office
  • Customer relations
  • Employee work scheduling
  • Desktop computers
  • Equipment maintenance
  • Cross-department collaboration
  • Staff scheduling
  • Laundry operations
  • Team guidance and motivation

Timeline

Housekeeping Supervisor

Melody Drive Enterprise
04.2024 - Current

Hospitality Team Member/Executive Housekeeper

Chang & IM Incorporated
03.2019 - 03.2024

Sales Manager

AAA Rental/Colortym Rent To Own
04.2016 - 11.2018

SPED School Bus Driver

Grounds Transport
08.2015 - 04.2016

Bachelor Of Science - Criminal Justice

Remington College Of Honolulu

High School Diploma - Required Courses

Roosevelt High School
Kaleiokalani Kaawa