Summary
Overview
Work History
Education
Skills
Awards
Languages
References
Timeline
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Kaleis Harrop

Salt Lake City,UT

Summary

Project Coordinator with proven success at Rocky Mountain Resale, adept at managing complex projects and enhancing communication across teams. Skilled in project planning and time management, I consistently deliver results while working remotely. My strong organizational performance and customer-focused approach drive satisfaction and efficiency in all endeavors.

Overview

8
8
years of professional experience

Work History

Project Coordinator

Rocky Mountain Resale
Spanish Fork, UT
01.2023 - Current
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Successfully carried out tasks while working remotely with little supervision.
  • Increased product knowledge by staying up to date on product offerings, features and functionality.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Assisted with customer requests and answered questions to improve satisfaction.

Administrative Assistant

Fitness Machine Technicians
02.2022 - 12.2022
  • Managed and coordinated schedules, meetings, and routes between clients and internal staff members.
  • Provided customer service to clients and staff through calls, texts, emails, and company software
  • Managed inventory and supplies to ensure materials were available when needed.
  • Scheduled maintenance services for company vehicles.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.

Account Manager

England Logistics
07.2020 - 07.2021
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Negotiated contracts with clients to maximize revenue potential.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.

Occupational Therapy Assistant

Ogden City School District
Ogden, Utah
08.2017 - 06.2020
  • Schedules patient appointments, tests and procedures and ensures the coordination of patient care plans across interdisciplinary teams.
  • Receives, responds to, and directs patient communications, including phone calls, emails, and other interactions.
  • Assesses escalated patient questions and ensures the coordination of care plans.
  • Identifies patient needs, answers questions and educates new patients on the process so they can make informed decisions.
  • Triage referrals from physicians, both internal and external, in addition to self-referred patients.
  • Gathers needed medical information such as records, slides, films, and ancillary tests to assist in the coordination of patient needs.
  • Ensures insurance coverage, resolves any issues with coverage, and escalates complicated issues to appropriate financial counselor.
  • Acts as a liaison with other care groups such as social work, financial counseling, and nutrition to facilitate the patient intake process.
  • Provides detailed patient instructions and education in collaboration with providers and other clinical staff.
  • Works with discharge planner to facilitate and align patient needs with resources and/or equipment to meet quality and clinical outcomes.
  • Monitors program performance and coordinates any programmatic development within the team.
  • Coordinates treatment planning conferences, logistics, presentations, and associated CME requirements.

Education

Bachelor of Integrated Studies - Communications, Spanish, Family Relationships

Weber State University
Ogden, UT
05.2020

Skills

  • Microsoft Office
  • Sales Force
  • Organizational performance
  • Logistics coordination
  • Remote work
  • Communication management
  • Account Management
  • Time management
  • Project management
  • Project planning

Awards

  • Member, Golden Key Scholastic Honorary Society
  • Led focus groups for Weber State University’s newspaper 'The Signpost'
  • High Impact Honors Graduate (Magna Cum Laude)
  • Experience with SPIN and Advanced Selling
  • Capstone project: Humanitarian aid in Peru

Languages

Spanish
Professional

References

References available upon request.

Timeline

Project Coordinator

Rocky Mountain Resale
01.2023 - Current

Administrative Assistant

Fitness Machine Technicians
02.2022 - 12.2022

Account Manager

England Logistics
07.2020 - 07.2021

Occupational Therapy Assistant

Ogden City School District
08.2017 - 06.2020

Bachelor of Integrated Studies - Communications, Spanish, Family Relationships

Weber State University

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