Kaleisha Smith
Roosevelt,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shelter Worker (Per Diem)
The INN
02.2023 - Current
- Preparing Case-notes Motivating guest to transition into permanent housing
- Completing Task Logs Cleaning Room checks Cooking Intake of new guest
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
District Secretary
Roosevelt Fire District
01.2021 - 10.2023
- Attends all meetings of the Board of Fire Commissioners and keeps a complete and accurate record of the proceedings
- Assist with all human resource task including reviewing and processing of all applications, and maintaining all personnel files Receive and distribute pertinent correspondence Prepares official minutes, resolutions, ordinances, clear and concise reports, correspondence, policies procedures, and other written material in a timely manner Prepares monthly retirement reports for mandatory contributions to New York State Local Retirement System Prepare ballots, assist ballot clerk and set up election process for annual election.
- Facilitated smooth board meetings by preparing detailed agendas, coordinating schedules, and providing support materials.
- Contributed to a positive work environment by fostering open communication between staff members and administrators.
Care Specialist (Part Time)
The Arbors Assisted Living
01.2022 - 01.2023
- Assisting residents with bathing/changing/ dressing Heavy lifting Light Cleaning
Medical Secretary
St. Francis Hospital
03.2020 - 07.2020
- Routing and directing calls to the correct department Scheduling appts for patients through Epic Verifying and updating insurance information Accommodating patients request (doctors notes and medication renewals) Accommodating Doctors orders and request in a timely manner
Office Manager
Rite Glass Inc.
07.2009 - 03.2020
- Bookkeeping (Accounts Payables & Receivables) Weekly payroll Handling Multi Phone Lines Coordinating jobs with contractors and project managers Creating and Implementing New Marketing Strategies Negotiating Sales Accurately Maintaining Invoice Records & Purchase Orders Accurately Formulating And Distributing Quotes Customer Service Word, Excel, Publisher, Power point, Outlook
Unit Clerk/Telephone Operator
North Well Health
06.2018 - 02.2020
- Admission of new patients Discharge of patients Attending to call bells Putting charts together Lab runs Transferring patients Data entry Handling multi phone lines Using sunrise and in-vision software Calling Codes in the hospital
Direct Care
Catholic Charities
01.2017 - 01.2019
- Assisting Adolescents with daily living activities Promoting independence of adolescents with mental disabilities Encouraging and providing positive lifestyles
Intake Coordinator
Better Home Health Care
08.2014 - 05.2015
- Intake all patients info Insurance verification or Processing Private Pay Cases Meeting with new potential patients Updating, Discharging, and Setting up schedules for patients Setting up nurses charts for home visits Heavy Data Entry (Medical Software) Following all Hippa Guidelines
Direct Support Professional
Ahrc Nassau
07.2010 - 01.2013
- Assisting disabled individuals with daily living activities (cooking, cleaning, and etc...) Participating in group activities with individuals Promoting independence of individuals Accurately filling out paperwork Amap Certified (Distributing Medication) Scip Certified
Political Canvasser
10.2009 - 11.2009
Administrative Assistant
Century 21 Laffey Associates
08.2008 - 07.2009
- Entering Residential & Commercial Listings (via World Wide Web) Data Entry Handling Multi Phone Lines Organizing and Distributing Sales and Appraisal Leads Ordering Supplies in a Timely Manner Customer Service Accurately Maintaining Records Maintaining Office Fluency Word, Excel, Publisher, Power point, Outlook
Case Manager
Leadership Training Institute Re-entry Task Force
10.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Photographer
Empire Classics
08.2007 - 09.2008
- Taking Portraits of Students Used precise measurement to set up equipment Data Entry Completed necessary paperwork accurately Commuted to different school locations Lifting and carrying heavy equipment
Teacher
Little Wonders Daycare
01.2007 - 08.2007
- Implemented and Taught New Academic Programs Created Daily Craft Ideas Organized and Monitored Daily Group Activities Attended to children’s Physical and Mental Needs Handled Daily Cleaning Duties Handled Daily Paperwork Accurately
Education
Bachelors Human Services -
St. Joseph College
Patchogue, NY06.2024
Medical Billing and Invoicing (Emphasis on Billing and Coding) -
Nassau Community College
06.2021
Associate of Liberal Arts -
Nassau Community College
Garden City, NY05.2021
Skills
- Client Advocacy
- De-Escalation Techniques
- Mental Health Support
- Interpersonal Communication
- Resilience and Persistence
- Problem Solving
- Empathy and Compassion
- Active Listening
- Multitasking Abilities
- Adaptability and Flexibility
- Computer Literacy
- Clerical Support
Certification
- Cpr/Aed Professional Rescuer
- First Aid responding to emergencies (American Red Cross)
- Narcan
Financing
Financing 100% of my education and living expenses through Full &Part-time Employment
References
Available Upon Request
Timeline
Case Manager
Leadership Training Institute Re-entry Task Force
10.2023 - Current
Shelter Worker (Per Diem)
The INN
02.2023 - Current
Care Specialist (Part Time)
The Arbors Assisted Living
01.2022 - 01.2023
District Secretary
Roosevelt Fire District
01.2021 - 10.2023
Medical Secretary
St. Francis Hospital
03.2020 - 07.2020
Unit Clerk/Telephone Operator
North Well Health
06.2018 - 02.2020
Direct Care
Catholic Charities
01.2017 - 01.2019
Intake Coordinator
Better Home Health Care
08.2014 - 05.2015
Direct Support Professional
Ahrc Nassau
07.2010 - 01.2013
Political Canvasser
10.2009 - 11.2009
Office Manager
Rite Glass Inc.
07.2009 - 03.2020
Administrative Assistant
Century 21 Laffey Associates
08.2008 - 07.2009
Photographer
Empire Classics
08.2007 - 09.2008
Teacher
Little Wonders Daycare
01.2007 - 08.2007
Bachelors Human Services -
St. Joseph College
Medical Billing and Invoicing (Emphasis on Billing and Coding) -
Nassau Community College
Associate of Liberal Arts -
Nassau Community College
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