Summary
Overview
Work History
Education
Skills
Timeline
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Kalelia Lopez

Slidell,Louisiana

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Housekeeping Manager

Dat Housewife Services
Slidell, LA
10.2012 - Current
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Evaluated employee performance and developed improvement plans.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Investigated guest complaints and resolved issues to increase customer satisfaction increasing sales by 15%.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Private Caregiver

Nola Home Care
New Orleans, LA
10.2018 - 11.2020
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Documented vitals, behaviors, and medications in client medical records.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Administered medication as directed by physician.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Dependable on-time record of 100%

Security Officer

Securitas Security Services
Belle Chasse, LA
04.2009 - 12.2011
  • Monitored and authorized entrance and departure of over 75 vehicles, cargo trucks, and visitors daily.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Superintendent's Assistant

Aerotek
Gretna, LA
02.2008 - 03.2010
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Managed over 50 customer calls and email inquiries daily.
  • Handled confidential and sensitive information with discretion and tact.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Facilitated training and onboarding for incoming office staff.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Liaised between clients and vendors and maintained effective lines of communication.

Lead Secretary

ABC Roofing Supply
New Orleans, LA
01.2006 - 02.2008
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Screened visitors and issued badges to maintain safety and security.
  • Maintained daily report documents, memos and invoices.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed over 50 phone and email correspondence daily and handled incoming and outgoing mail and faxes.

Education

Associate of Arts - Business Administration

Nunez Community College
Chalmette, LA
05.2017

Associate of Arts - Medical Assisting

Blue Cliff College - Metairie
Metairie, LA
05.2011

High School Diploma -

Rabouin High School
New Orleans, LA
05.2003

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Attention to Detail
  • Dependable and Responsible
  • Superior organizational skills
  • Ambulating and repositioning patients
  • Water bath maintenance
  • Patient oral care
  • Compassionate
  • Trustworthy companion
  • Wound care specialist
  • Compassionate caregiver
  • Simple dressings
  • CPR

Timeline

Private Caregiver

Nola Home Care
10.2018 - 11.2020

Housekeeping Manager

Dat Housewife Services
10.2012 - Current

Security Officer

Securitas Security Services
04.2009 - 12.2011

Superintendent's Assistant

Aerotek
02.2008 - 03.2010

Lead Secretary

ABC Roofing Supply
01.2006 - 02.2008

Associate of Arts - Business Administration

Nunez Community College

Associate of Arts - Medical Assisting

Blue Cliff College - Metairie

High School Diploma -

Rabouin High School

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Kalelia Lopez