Kalem Manibusan

Consistently Exceeded Targets: Led team to top company performance for a full year, consistently surpassing sales goals and exceeding expectations on both financial and non-financial metrics.
Proven Lead Generation: Implemented strategic initiatives to increase weekly sales figures, exceeding year- over-year growth projections and consistently delivering profitable results (as evidenced by monthly P&L reports).

Strong Communication and Interpersonal Skills: Cultivated lasting relationships with customers, resulting in a high rate of repeat business and organic growth through word-of-mouth referrals.

Self-Starter and Team Player: Motivated and developed a high-performing team, achieving a remarkable 300% tenure rate by fostering a positive work environment, offering regular praise, and supporting work-life balance.

Goal-Oriented and Results-Driven: Conducted pre-shift meetings to set clear goals, communicate performance expectations, and motivate team members to achieve their best.
Strong Analytical Skills: Effectively managed labor costs, consistently staying within budget through proactive scheduling adjustments and real-time decision-making.

Detail-Oriented and Organized: Maintained meticulous records, reconciled cash totals, and resolved any discrepancies to ensure financial integrity.

Customer-Focused: Collaborated with team members to streamline processes, reducing wait times and enhancing overall guest satisfaction.
Efficient and Accurate: Proficiently managed online orders, minimizing errors and maximizing order fulfillment accuracy.

Process-Driven: Followed strict recipes and procedures to ensure consistent product quality, while minimizing waste and controlling costs.