Summary
Overview
Work History
Education
Skills
Timeline
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KALEN DUNHAM

West Bloomfield,MI

Summary

A highly motivated and eager marketing professional with a strong work ethic and a passion for learning and growing within the industry. Possesses the ability to quickly adapt to new technologies and methodologies, combined with excellent communication and collaboration skills, making an ideal candidate for an entry-level marketing position. Has a proven track record of taking initiative and following through on tasks, committed to working diligently to become a valuable asset to the organization. Confident in the ability to deliver results and exceed expectations. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.

Overview

5
5
years of professional experience

Work History

Underwriter II

United Wholesale Mortgage
05.2023 - Current
  • Managed over 30 client calls per day while performing underwrites and tasks given by brokers.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Built strong relationships with lenders, brokers and clients for constructive communications.
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.

Small Business Owner

Precision One Transport LLC
01.2021 - 06.2023
  • Oversaw daily operations of entire business while actively communicating with vendors and brokers to ensure growth of business
  • Implemented and reviewed all payroll processes to ensure timely and accurate processing of payroll for several employees
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Delivery Manager

Planted Provisioning
05.2022 - 06.2023
  • Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
  • Coordinated efficient routes and schedules for 10-driver team.
  • Developed strategic growth plans to increase sales and deliveries across Oakland County.

Delivery Service Manager

Aolo Logistics
10.2020 - 01.2022
    • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
    • Enforced on-time shipment of products to create exceptional customer experiences.
    • Delivered daily use and appliance like products from manufacturer to clients over 80-mile daily routes.
    • Offered every customer outstanding service, promoting high satisfaction.

Marketing Assistant

Mi Brands
12.2019 - 06.2020
    • Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
    • Managed over 40 customer phone calls per day, while also handling emails and face-to-face interactions with customers.
    • Managed campaigns for various clients such as, AT&T and T-Mobile that consistently exceeded sales goals.

Sports Media/Marketing Intern

Tim Nott
01.2019 - 12.2019
    • Increased GVSU Women's basketball team's social media presence and following by 30%
    • Assisted in creating written, video and image content for marketing channels.
    • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
    • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.

Education

Bachelor of Science - Communications, Advertising and Public Relations

Grand Valley State University
Allendale, MI
12.2019

Skills

  • Market Research Analysis
  • Search Engine Optimization Expertise
  • Sales Expertise
  • Time Management
  • Problem Solving
  • Excellent Communicator
  • Graphic Design Proficiency
  • Content Management
  • Leadership
  • Word/Excel & PowerPoint
  • Critical Thinking
  • Advertising

Timeline

Underwriter II

United Wholesale Mortgage
05.2023 - Current

Delivery Manager

Planted Provisioning
05.2022 - 06.2023

Small Business Owner

Precision One Transport LLC
01.2021 - 06.2023

Delivery Service Manager

Aolo Logistics
10.2020 - 01.2022

Marketing Assistant

Mi Brands
12.2019 - 06.2020

Sports Media/Marketing Intern

Tim Nott
01.2019 - 12.2019

Bachelor of Science - Communications, Advertising and Public Relations

Grand Valley State University
KALEN DUNHAM