Kalen Napier
St Louis,MO
Summary
Results-driven Marketing Account Manager known for productivity and efficient task completion. Possess specialized skills in strategic planning, client relationship management, and campaign analysis. Excel in communication, teamwork, and problem-solving to achieve goals and exceed client expectations.
Overview
3
3
years of professional experience
Work History
Marketing/Trade Show Coordinator
MMCI Holdings
Maryland Heights, MO
02.2025 - Current
- Collaborate with graphic designers daily to produce graphic material for in-house websites and tradeshows (through canva).
- Analyze and proactively adjust website strategy by analyzing data via SEMrush to drive engagement and leads.
- Utilize SEO best practice on all four of In house websites to drive Google SERP rankings.
- Coordinate shipping material for tradeshows and events.
Account Manager
Arrows Up
Kirkwood, MO
05.2023 - 08.2024
- Collaborated with clients to develop comprehensive sitemaps, serving as foundational blueprints for website projects
- Ensured website content met client objectives and adhered to SEO best practices
- Managed the design and development process, providing critical feedback on mockups and ensuring all client requirements were fulfilled
- Acted as the primary client liaison, maintaining strong relationships and ensuring clear, effective communication
- Led monthly client meetings to review website performance, discuss objectives, and strategize for future growth
Customer Success Manager
DriveCentric
Fenton, MO
05.2023 - 11.2023
- Became an expert in the software 'Drivecentric' while also utilizing salesforce
- Owned designated accounts and served as main point of contact for over 100 car dealerships
- Managed all technical requests from dealerships which included owners of the dealerships while conducted training to the owners and sales people in becoming an expert in the system
- Construct reports for dealerships based on their sales performance such as: Lead and activity report, appointments year to date, and Closing percentages by salespeople
- Built and maintained a deep understanding of the customer experience by building close relationships with clients and providing strategic support
Account Exec-Corporate Trainer
Evolution Intl.
Manhattan, NY
05.2022 - 08.2022
- Display skill of direct marketing by going person to person and advertising current campaign (HSUS)
- Hit sales goal of 10 donors to the humane society in a 5-day work week
- Onboard new employees via interview and give recommendations to hiring manager
- Manage and hire employees to be on my sales team
- Conduct training and introduce my team to sales pitching and direct marketing
Education
Business Administration - emphasis in Non-profit management
Lindenwood University
St Charles, MO05.2023
Skills
- Advertising campaigns
- Copywriting
- Account management
- Google Ads Certified
- SEO Strategist
- B1 Level Spanish
Timeline
Marketing/Trade Show Coordinator
MMCI Holdings
02.2025 - Current
Account Manager
Arrows Up
05.2023 - 08.2024
Customer Success Manager
DriveCentric
05.2023 - 11.2023
Account Exec-Corporate Trainer
Evolution Intl.
05.2022 - 08.2022
Business Administration - emphasis in Non-profit management
Lindenwood University
Similar Profiles
Kent Morshid SaripaKent Morshid Saripa
Intern at GSDH, SCH, MMCI, SPMCIntern at GSDH, SCH, MMCI, SPMC
Seugnet ZithaSeugnet Zitha
Agricultural Economist at Servicios Empresaviales Holdings (SE Holdings)Agricultural Economist at Servicios Empresaviales Holdings (SE Holdings)
Lin Yanping (Libby)Lin Yanping (Libby)
Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)