Overview
Work History
Education
Skills
Timeline
Generic

Kalena Blakely

Honolulu,Hawaii

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Hercules, CA
07.2022 - 08.2023
  • Memorized over 50 menu items to create customized beverages for 200+ customers a day.
  • Utilized POS system to receive and process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Assisted training new hires on menu items, computer systems, company standards, and customer service expectations.
  • Delivered high quality customer service to promote Starbucks' mission and values.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Store Associate

In-N-Out Burger
Pinole, CA
01.2022 - 09.2022
  • Prepared and provided the freshest, high quality foods, following In-N-Out's mission statement while maintaining proper food safety practices and presentation within service goal times.
  • Maintained high standards of customer service during a high-volume, fast-paced environment.
  • Trained new hires in cash register operation, stock procedures, and customer services.
  • Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
  • Maintained a positive and professional attitude at all times, contributing to a welcoming workplace.
  • Handled customer orders both in-store and outdoor drive-thru orders, ensuring accuracy and efficiency.

Team Member

Taco Bell
Hercules, CA
06.2021 - 04.2022
  • Prepared and memorized all food items and made sure food is served hot in a timely manner.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided customer service support to ensure satisfaction.
  • Suggested menu items such as nachos, burritos, and tacos according to customers tastes.
  • Performed general maintenance duties, including washing dishes, cleaning restrooms, wiping countertops, and taking out store trashes.
  • Assisted newly hired team members by explaining company procedures and how to prepare food.

Education

High School Diploma -

Hercules High School
Hercules, CA
06-2023

Some College (No Degree) - Pre-Nursing

University of Hawaii At Manoa
Honolulu, HI

Skills

  • Proficient in operating POS Systems
  • Knowledge on food safety standards
  • Speed and efficiency
  • Technology proficiency
  • Cash Handling
  • Quick with learning new skills

Timeline

Barista

Starbucks
07.2022 - 08.2023

Store Associate

In-N-Out Burger
01.2022 - 09.2022

Team Member

Taco Bell
06.2021 - 04.2022

High School Diploma -

Hercules High School

Some College (No Degree) - Pre-Nursing

University of Hawaii At Manoa

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Kalena Blakely