Kalene Mayo Armstrong
Magnolia,AR
Summary
Dedicated, experienced operations manager with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Strong organizational capabilities, exceptional communication skills and dependable work ethic.
Overview
28
28
years of professional experience
Work History
Operations Manager
Ameriprise Financial
09.2013 - 02.2025
- Performed bi-weekly payroll processing
- Collaborated with accountant to ensure timely, error free tax submissions
- Managed accounts payable ensuring all debts were paid appropriately and in a timely manner
- Developed and maintained relationships with vendors to ensure all necessary office equipment and supplies were available when needed
- Supervised team members to ensure projects were completed in an efficient manner
- Interacted well with customers to build connections and nurture relationships.
- Served as a personal assistant to owner, making appointments, ensuring personal bills were paid, and coordinating personal projects at his request
Operations Manager
Kenneth's Auto Repair
08.1999 - 12.2010
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Coordinated employee scheduling
- Performed all payroll, accounts receivable, and accounts payable responsibilites
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Ensured that all supplies were ordered and delivered in a manner that maximized efficiency in the shop
Purchasing Clerk, Maintenance Clerk
Alumax (Alcoa)
08.1997 - 08.1999
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Managed large product inventories and placed orders when product levels were running low.
- Evaluated proposals from potential vendors, ensuring selection based on quality, service, and pricing factors.
- Reduced costs with thorough research and comparison of product prices from multiple suppliers.
Education
Southern Arkansas University
Magnolia, AR High School Diploma -
Waldo High School
Waldo, AR 05-1981
Skills
- Accounting/Bookkeeping
- Accounts Payable/Accounts Receivable/Payroll
- Benefits Administration
- Customer service
- Inventory control
- Schedule management
- Client relations
- Data management
- Purchasing
Timeline
Operations Manager
Ameriprise Financial
09.2013 - 02.2025
Operations Manager
Kenneth's Auto Repair
08.1999 - 12.2010
Purchasing Clerk, Maintenance Clerk
Alumax (Alcoa)
08.1997 - 08.1999
Southern Arkansas University
High School Diploma -
Waldo High School
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