Experienced in providing exceptional service and ensuring road safety while maintaining a clean driving record. Proficient in logging daily activities, coordinating customer paperwork, and collecting payments. Well-versed in the operational aspects of delivery services, with a focus on maximizing deliveries and customer satisfaction through strategic route planning and management. Known for an outgoing personality and strong work ethic, dedicated to delivering outstanding results.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Crescent Crown Distributing LLC.
11.2022 - Current
Assisted warehouse personnel in packing orders when necessary.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Checked tires for proper inflation before leaving on each route.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Maintained accurate records of goods delivered and collected payments as required.
Ensured accurate completion of all paperwork associated with deliveries.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Monitored fuel level throughout shift and refueled when necessary.
Notified customers of delays to decrease calls to support.
Handled merchandise in accordance with product handling standards.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Verified deliveries against shipping instructions prior to delivering to customers.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Obeyed traffic laws and follow established traffic and transportation procedures.
Transported and safely delivered items to prevent damage or loss.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Delivery Driver
Schilling Distributing
06.2020 - 10.2021
Assisted warehouse personnel in packing orders when necessary.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.