Kalesha Kester
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Early Head Start Home Based Supervisor
Kansas Children Service League
07.2019 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Assistant Manager
Icing By Claire's
01.2017 - 09.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Paraeducator, Special Education
Hi Plains Ed
02.2019 - 05.2019
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
Assistant Manager
Famous Footwear
09.2018 - 03.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Merchandise Coordinator
Ulta
09.2018 - 02.2019
- Increased sales by effectively coordinating merchandise displays and promotional materials.
- Streamlined inventory management processes for improved efficiency and reduced waste.
- Collaborated with store managers to optimize product placement and enhance customer experience.
- Enhanced visual merchandising strategies with creative floor plans and eye-catching displays.
- Trained new team members on company policies, procedures, and merchandising best practices.
Assistant Manager
The Children's Place
06.2014 - 01.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Early Childhood Education
Barton County Community College
Great Bend, KS05.2025
High School Diploma -
Pike Peak Prep
Colorado Springs, CO05.2013
Skills
- Staff Management
- Processes and Procedures
- Goal-Oriented
- Training and Mentoring
- Team Building
- Organizational Skills
- Effective Communication
Certification
Car Seat Tech- March 2021
Safe Sleep Instructor- September 2023
Timeline
Early Head Start Home Based Supervisor
Kansas Children Service League
07.2019 - Current
Paraeducator, Special Education
Hi Plains Ed
02.2019 - 05.2019
Assistant Manager
Famous Footwear
09.2018 - 03.2019
Merchandise Coordinator
Ulta
09.2018 - 02.2019
Assistant Manager
Icing By Claire's
01.2017 - 09.2019
Assistant Manager
The Children's Place
06.2014 - 01.2017
Early Childhood Education
Barton County Community College
High School Diploma -
Pike Peak Prep
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