Kalexia Miller
Tallahassee,Florida
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Aide
City Of Tallahassee Underground Utilities & Public
09.2021 - Current
- Improved office efficiency by streamlining administrative processes and implementing new organizational systems.
- Enhanced team productivity with thorough record-keeping and timely correspondence management.
- Expedited workflow by prioritizing tasks, delegating responsibilities, and managing deadlines effectively.
- Reduced operational costs through diligent negotiation of vendor contracts and prudent budget management.
Records Tech
Tallahassee Police Department
10.2020 - 09.2021
- Improved records accuracy by implementing a thorough quality control process for document scanning and indexing.
- Reviewed and verified records for completeness and accuracy.
- Maintained accurate and organized electronic and hard copy records for department.
- Streamlined the records management process, leading to faster response times for information requests.
Switchboard Operator
Tallahassee Police Department
08.2016 - 09.2020
- Improved call efficiency by effectively routing and managing incoming calls for a busy office environment.
- Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department.
- Maintained accurate records of all calls, ensuring timely follow-ups and resolution of issues.
- Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
Education
Master of Arts - Master Of Social Work
Florida A&M University
Tallahassee, FL05.2026
Bachelor of Science - Psychology
Florida A&M University
Tallahassee, FL12.2019
Associate of Arts -
Tallahassee Community College
Tallahassee, FL12.2016
Skills
- Spreadsheet Creation
- Scheduling appointments
- Meeting Coordination
- OnBase experience
- Timekeeper for multiple groups
- P-card coding for multiple groups
- Excel experience
Timeline
Administrative Aide
City Of Tallahassee Underground Utilities & Public
09.2021 - Current
Records Tech
Tallahassee Police Department
10.2020 - 09.2021
Switchboard Operator
Tallahassee Police Department
08.2016 - 09.2020
Master of Arts - Master Of Social Work
Florida A&M University
Bachelor of Science - Psychology
Florida A&M University
Associate of Arts -
Tallahassee Community College
Similar Profiles
Brandon SchiekBrandon Schiek
Service Technician at City Of Panama City Beach, Underground UtilitiesService Technician at City Of Panama City Beach, Underground Utilities
Damien GutierrezDamien Gutierrez
Water Construction Maintenance Worker II at Sandy City Public UtilitiesWater Construction Maintenance Worker II at Sandy City Public Utilities
Daniel MccartyDaniel Mccarty
CROSS CONECTIONS AND GREESE TRAP INSPECTOR at City of Virginia Beach Department of Public UtilitiesCROSS CONECTIONS AND GREESE TRAP INSPECTOR at City of Virginia Beach Department of Public Utilities