Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaley Boccio

Lindenhurst

Summary

Recent college graduate with a B.S. in Business Administration and Management, strong customer service skills, and proven leadership abilities. Seeking an entry-level position in business administration or office management where I can leverage my skills in operations coordination, team supervision, and customer relations to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

The Paper Store

Keyholder
10.2024 - Current
  • Supervised daily store operations, including opening and closing procedures, POS systems, and staff coordination—mirroring office management responsibilities.
  • Delegated tasks and provided operational guidance to team members to maintain service quality and meet revenue goals.
  • Trained new employees, developed team capabilities, and managed performance on the floor, reflecting strong leadership and administrative skills.
  • Responded to customer concerns, handled escalations, and made decisions to ensure smooth operations.

The Paper Store

Sales Associate
08.2024 - 10.2024
  • Supported daily organizational operations including merchandising, inventory control and customer service.
  • Maintained neat, professional environments and accurate records through POS and inventory systems.
  • Collaborated with team members to fulfill sales and service objectives.

Bob Stores Footwear & Apparel

Sales Associate
07.2021 - 07.2024
  • Provided high-quality customer service while managing product recommendations, order processing, and technical assistance.
  • Used digital tools to locate inventory and resolve customer inquiries efficiently.
  • Adhered to operational protocols and contributed to loyalty program enrollment, demonstrating attention to policy compliance and data accuracy.

Education

Bachelor of Science - Business Administration And Management

SUNY, Farmingdale
Farmingdale, NY
05-2025

Skills

  • Project management
  • Customer service
  • Sales strategies
  • Team leadership
  • Inventory management
  • Visual merchandising

Timeline

The Paper Store

Keyholder
10.2024 - Current

The Paper Store

Sales Associate
08.2024 - 10.2024

Bob Stores Footwear & Apparel

Sales Associate
07.2021 - 07.2024

Bachelor of Science - Business Administration And Management

SUNY, Farmingdale

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