Kaley Brown
Mooresville,NC
Summary
Possess outstanding interpersonal qualities; passionate about establishing cohesive relationships.
Recognized by management for providing exceptional customer service.
Driven to exceed service level agreements, self-motivated, organized and detail oriented.
Overview
9
9
years of professional experience
Work History
Quality Control Inspector I
Fibreworks Composites
08.2023 - Current
- Examine, test and measure finished products for defects or deviations from specifications
- Read blueprints, drawings and specifications
- Developed and documented inspection criteria based on customer requirements and industry standards
- Investigated nonconforming products to determine root cause and took corrective action
Demold Technician
Fibreworks Composites
03.2023 - 08.2023
- Demold parts and assembled molds according to blueprints and specifications
- Used hand and power tools to assemble, modify, and repair molds and fixtures
- Inspected molds and parts for defects and accuracy
- Ensured that all safety procedures were followed
Executive Assistant | General Laborer
GMF Construction
01.2019 - Current
- Assists contractor with administrative duties, record keeping, completing estimates, ordering material, and digital marketing
- Maintaining a safe and clean jobsite by following all safety measures, have accurate operating knowledge of hand and power tools, and removing any discarded material or debris
- Properly prepare construction sites, materials, and tools for the scope of work to be completed Loading and unloading of materials, tools, and equipment
Front End Department Supervisor
Lowe’s Home Improvement
04.2021 - 12.2021
- Primarily responsible for coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage
- Planning, scheduling, monitoring, and successfully implementing all non-selling operations in the front end of the store
- Collaborating with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives
Customer Service Manager
Harris Teeter
05.2018 - 09.2020
- Assists department manager with overall functions and operations of front end while confirming the company standards and policies are met and followed at all times
- Conduct interviews and perform the pre employment new hire drug tests
- Train, develop, and supervise front end associates including cashier, of ce assistant, clerk, accountant, and management trainees
- Acts as floor monitor ensuring the overall success of the department
Inventory Manager
Southern Cross Logistics
12.2016 - 04.2018
- Oversee all inbound shipments
- Manage outgoing/incoming UPS orders
- Ensure accurate documentation is on le for tracking, labeling, and storing of stock
- Maintain organization and cleanliness of warehouse
- Analyzed inventory data to identify and address stock discrepancies
Bar Manager | Certified Trainer
HOA
02.2015 - 12.2016
- Responsible for training new hires, ensuring they meet company standards and regulations
- Accurately documented bar/restaurant stock
- Demonstrated outstanding customer service in a fast-paced environment
- Delegated tasks among employees to create a balanced workflow
Skills
- Organizational Skills
- Leadership
- Document Review
- Computer Literacy
- Attention to Detail
- Time Management
- Cash Management
- Microsoft Office
- Training & Development
- Scheduling
- Data Entry
- Team Management
- Inventory Control
- Problem Solving Skills
- Hand & Power Tool Knowledge
- Manual Labor
- Interpersonal Skills
- Quality Control
- Sampling Procedures
- AS 9100
- ISO 9001
- Inspection and Examination
- Production
Timeline
Quality Control Inspector I
Fibreworks Composites
08.2023 - Current
Demold Technician
Fibreworks Composites
03.2023 - 08.2023
Front End Department Supervisor
Lowe’s Home Improvement
04.2021 - 12.2021
Executive Assistant | General Laborer
GMF Construction
01.2019 - Current
Customer Service Manager
Harris Teeter
05.2018 - 09.2020
Inventory Manager
Southern Cross Logistics
12.2016 - 04.2018
Bar Manager | Certified Trainer
HOA
02.2015 - 12.2016
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