Kaley Carmichael
Denver,CO
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over a six-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
6
6
years of professional experience
Work History
Manager of Outbound Sales
MuteSix
Culver City, CA
08.2021 - Current
- Lead of Outbound Sales Strategy
- Managing a team of 6-10 SDRs
- Working directly with the VP of Sales and CRO to exceed team goals
- Evaluating email messaging and performance of outbound activity
- Fully responsible for hiring and training all incoming SDR's
- Managing CRM data and generating reports for leadership
- Weekly 1:1's and ongoing management to hold each representative accountable to hit target KPI's
Account Executive
MuteSix
Culver City, CA
07.2020 - Current
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
SDR Team Lead
MuteSix
Culver City, CA
08.2021 - 01.2022
- Began leading SDR team meetings, trainings and weekly 1:1's
- Worked closely with the VP of Sales to learn effective management tactics
- Built the SDR training guide and process for ramping up new sales representatives
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Business Development Representative
Wpromote
El Segundo, CA
01.2019 - 07.2020
- Generate new business through strategic sales strategies and tools such as Salesforce and Outreach
- Set the new standard for activity goals in regards to call connects, appointments set, and quality of opportunities
- Team leader for service knowledge and team effectiveness
- Assisted in the recruitment and development of ADR/BDR teams
- Trained newest team members
Account Development Representative
Wpromote
El Segundo, CA
07.2017 - 07.2018
- Pioneered the processes, tools, and training for prospecting and booking meetings for our sales team
- Prospected accounts and brought in net new business based on the company ICP
- Went through formal sales training
Education
Bachelor of Arts - Philosophy And Pre-Law
Fort Lewis College
Durango, CO04.2014
Skills
- Outbound Sales Expert
- CRM Management and Visualization
- Team Recruiting and Onboarding
- Sales Management
- Performance Feedback
- Hiring and Firing
- Sales Pitches
Timeline
Manager of Outbound Sales
MuteSix
08.2021 - Current
SDR Team Lead
MuteSix
08.2021 - 01.2022
Account Executive
MuteSix
07.2020 - Current
Business Development Representative
Wpromote
01.2019 - 07.2020
Account Development Representative
Wpromote
07.2017 - 07.2018
Bachelor of Arts - Philosophy And Pre-Law
Fort Lewis College
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