KALEY CHAPIN

Taylor Rees - Branch Effciency Manager 805-423-2817

• Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts and permitting applications
• Created schedules for technician's Directed dispatching, and over seeing technicians on there day to day with multiple stops
• Responded to in-person and telephone requests for information from general county & city, employees and other involved parties.
• Worked directly with project construction leads to execute plans according to prescribed budgets and time commitments.
• Analyzed complex technical problems, determined solutions and made sound decisions.

Tony Tabatabay- Supervisor 805-538-8288

• Worked closely with my install manager to determine eligibility and verify accuracy and integrity of application data. To pull permits for customers for HVAC and solar jobs.
• Scheduled and oversaw maintenance, repair and installation activities.
• Worked closely with city and county personnel in development and interpretation of city and department policies and conferred with city and county officials regarding permits
• Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
• Scheduled daily inspections with county and city inspector officials. To close out permits.

Janae Perry- Supervisor 805-489-1321

• Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
• Utilized office management software to record and track customer information.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Interacted with customers by phone, email, or in-person to provide information.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Jeff Greer - Owner 970-946-2719

• Supervised front desk operations to ensure that all guests received superior customer service from spa employees
• Coached new employees on administrative procedures, company policies and performance standards
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness and website or social media traffic
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency

Autumn Gilbertson- Owner 409-256-6236

• Trained team members in successful strategies to meet operational and sales targets
• Established and optimized schedules to keep coverage and service in line with forecasted demands
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
• Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
• Developed marketing content such as blogs, promotional materials and advertisements for social media

Jessica Mosley-Supervisor 661-998-0146

• Responded to emails and other correspondence to facilitate communication and enhance business processes
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors