Kaley Irle
Austin,TX
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Familiar with generating invoices, handling payments and collecting past-due accounts. Proficient in accurately coding bills and maintaining clear records. Collaborative, reliable and results-focused.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Clerk
Front Steps
Austin, TX
05.2023 - Current
- Entered, posted and scanned accounts receivable documents into accounting software.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Reconciled ledger to validate payments accounted for and accurately posted.
- Processed monthly payments and researched payment discrepancies.
- Created detailed reports summarizing accounts receivable activity within specified time periods.
Accounts Receivable
Vamvoras Ltd
San Antonio, TX
04.2019 - Current
- Processed new customer forms to set up accounts in system.
- Matched orders with invoices and recorded required information.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Team Leader
Sonic
Schertz, TX
05.2016 - 03.2018
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Drove team success by quickly completing assigned tasks.
- Assisted management with inventory control and stock ordering.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Arts - Business Administration
Northwest Vista College
San Antonio, TX05.2020
Bachelor of Arts - Business Administration And Management
The University of Texas At San Antonio
San Antonio, TXSkills
- Statement Issuing
- Payment Management
- Credit and Collections
- Relationship Building
- QuickBooks
- Accounts Receivable
- Customer Relations
- Handling Confidential Materials
- Account Monitoring
- Bank Deposits
- Invoice Processing
Timeline
Accounts Receivable Clerk
Front Steps
05.2023 - Current
Accounts Receivable
Vamvoras Ltd
04.2019 - Current
Team Leader
Sonic
05.2016 - 03.2018
Associate of Arts - Business Administration
Northwest Vista College
Bachelor of Arts - Business Administration And Management
The University of Texas At San Antonio
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