Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaley Lester

Pearl,MS

Summary

Dynamic and detail-oriented professional with extensive experience at Hallmark Hyundai and Dickeys BBQ. Proven ability in customer service and problem-solving, enhancing customer satisfaction. Skilled in multi-line telephone operation and appointment scheduling, consistently fostering positive relationships and maintaining a clean, organized environment to drive operational success. Punctual and reliable team player.

After being a cashier at dickeys BBQ, I got promoted to assistant manager the day I turned 18.

Overview

4
4
years of professional experience

Work History

Receptionist/office Assistant

Hallmark Hyundai
11.2024 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Assistant Manager

Dickeys BBQ
09.2022 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed the store, responsibly following the tasks to do so.

Cashier

Dickeys BBQ
10.2020 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Brandon High School
Brandon, MS
05.2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Verbal and written communication
  • Appointment scheduling
  • Multi-line telephone operation
  • Strategic planning
  • Phone etiquette
  • Positive and professional
  • Multitasking and prioritization
  • Call redirection
  • Reception desk management

Timeline

Receptionist/office Assistant

Hallmark Hyundai
11.2024 - 03.2025

Assistant Manager

Dickeys BBQ
09.2022 - 11.2024

Cashier

Dickeys BBQ
10.2020 - 09.2022

High School Diploma -

Brandon High School

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