Kaley Letzo
Portage,PA
Summary
Energetic Ice Cream Server with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Buckhorn Ice Cream Stand
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Babysitter
Leonard Family
05.2022 - 08.2022
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
High School Diploma -
Portage Area High School
Portage, PA06.2026
Skills
- Quality Assurance
- Order Taking
- Cash Handling
- Payment Processing
- Greeting Customers
- Cash Register Operation
- Sanitization
- Dependable and Responsible
- Safe Food Handling
- Customer Service
- Teamwork
- Flexible Schedule
Extracurricular Activities
High School Cheer Squad, Ski Club, Euro Club
Volunteer Work
St Bartholomew Church Youth Group,
Timeline
Ice Cream Server
Buckhorn Ice Cream Stand
05.2023 - Current
Babysitter
Leonard Family
05.2022 - 08.2022
High School Diploma -
Portage Area High School