Overview
Work History
Education
Timeline
Generic

Kaley Muniz

Haines City,FL

Overview

9
9
years of professional experience

Work History

Document Retrieval Specialist

Workcare
03.2024 - Current
  • Collaborated with other departments to ensure documents were retrieved in accordance with deadlines.
  • Coordinated with third-party vendors for the timely delivery of hard copy files.
  • Implemented best practices for cataloging and indexing documents according to established standards.
  • Created a system for tracking and organizing documents, ensuring records were easily accessible when needed.
  • Provided technical support for colleagues regarding document retrieval processes, tools, and techniques.
  • Managed large volumes of paper-based records with accuracy and speed.
  • Performed quality control checks on all retrieved documents prior to submission, minimizing errors or omissions.

Clinical Data Coordinator

RemX
09.2023 - 03.2024
  • Participated in team meetings to discuss case management strategies for individual cases.
  • Educated clients on available community resources and how to access them effectively.
  • Maintained accurate records of client progress and documentation of all contacts with clients.
  • Created individualized service plans in collaboration with clients, families, and other professionals.
  • Advocated for patients in healthcare or social service environments to promote wellness and autonomy.
  • Implemented policies and procedures related to case management operations.
  • Communicated effectively both verbally and in writing with clients, families, physicians, staff members, payers.
  • Advocated for clients' rights to ensure quality of care was maintained.
  • Identified potential barriers to successful outcomes and developed solutions accordingly.
  • Adapted quickly to changing demands of the job while remaining focused on achieving desired outcomes.

Clinical Data Coordinator

Clinical Research of Central Florida
01.2021 - 09.2021
  • Ensured secure storage of confidential patient information in accordance with HIPAA regulations.
  • Prepared regular status updates on project timelines and milestones achieved.
  • Proficiently utilized Microsoft Office applications to manage large volumes of clinical trial data.
  • Reviewed case report forms for completeness and accuracy prior to submission.
  • Maintained effective communication with research staff and sponsors regarding data-related issues or questions.
  • Provided technical support for investigators during audits conducted by regulatory agencies.
  • Assisted with preparation of final study reports summarizing results obtained from clinical trials.

Provider Enrollment Specialist

C & C Contracting and Credentialing
11.2020 - 01.2021
  • Maintained detailed records of all provider data changes and updates.
  • Communicated effectively with providers regarding any documentation needed for enrollment.
  • Developed strong working relationships with providers to ensure successful onboarding.
  • Identified potential issues related to credentialing, privileging or licensing requirements.
  • Processed applications for new providers, verifying their credentials and licensure information.
  • Assisted in developing policies and procedures related to provider on-boarding activities.
  • Reviewed contracts between providers and payers, including fee schedules.
  • Documented requests for changes made by providers concerning their existing accounts.
  • Performed data entry tasks to accurately document provider information in system databases.
  • Analyzed enrollment forms for completeness and accuracy before submitting them for processing.
  • Monitored regulatory changes affecting provider eligibility requirements.
  • Managed provider enrollment process, ensuring accuracy and compliance with regulations.
  • Explained program requirements in detail to potential participants and answered their questions about the application process.

Medical Receptionist

MRI Associates
07.2020 - 11.2020
  • Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
  • Answered phones promptly and directed calls appropriately.
  • Screened incoming phone calls, taking messages or forwarding to appropriate staff.
  • Updated patient records, medical histories, and contact information for traceability.
  • Managed patient scheduling and coordinated appointments to optimize workflow efficiency.
  • Ensured accurate data entry in electronic health record systems to maintain patient information integrity.

Medical Receptionist

Radiology and Imaging Specialists
05.2017 - 01.2019
  • Prepared documents for imaging studies like CT scans, MRI's, X-rays.
  • Scheduled patient appointments, managed calendars for physicians, and coordinated with other departments.
  • Assisted with billing processes including collecting payments from patients and submitting claims to insurance companies.
  • Maintained office supplies and equipment inventory levels.
  • Processed referrals from primary care providers according to established protocols.
  • Performed administrative tasks such as filing medical records and processing paperwork accurately.
  • Ensured smooth operations of the front desk reception area by managing visitors, vendors, and deliveries.
  • Proficiently operated computers and various software applications related to radiology medical receptionist duties.
  • Organized physician schedules to ensure efficient workflow throughout the day.
  • Adhered to HIPAA regulations when handling confidential medical information.
  • Answered incoming calls and responded to inquiries in a timely manner.
  • Utilized electronic health record system to enter patient data into database correctly.
  • Performed various clerical and administrative functions, such as ordering, and maintaining inventory of supplies.
  • Operated office equipment, such as voice mail messaging systems and used word processing, spreadsheet and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
  • Ensured accurate patient registration and insurance verification processes to enhance operational efficiency.
  • Managed patient scheduling and appointment confirmations using electronic health record systems.

Receptionist

Americas Best Contacts and Eyeglasses
09.2016 - 05.2017
  • Assisted optometrist with vision screenings, eye exams and contact lens fittings.
  • Performed patient intake, including obtaining and entering patient information into electronic health records system.
  • Repaired glasses using tools such as pliers, screwdrivers.
  • Tracked patient orders through computer software programs to ensure timely delivery of products.
  • Educated patients on various aspects of optical health such as nutrition for healthy eyesight, sunglasses protection from UV rays.
  • Maintained a clean work environment by sterilizing instruments between uses and sanitizing the office daily.
  • Ordered contact lenses for patients based on prescription requirements.
  • Prepared exam rooms for each patient visit and ensured that supplies were adequately stocked.
  • Provided administrative support including scheduling appointments, answering phones, filing charts and collecting payments from patients.
  • Demonstrated excellent customer service skills by providing quality care to all patients.
  • Scheduled appointments for patients.
  • Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
  • Greeted and logged in patients arriving at office and clinic.

Education

High school or equivalent - GED

Daytona State College
DeLand, FL
07.2011

Associate in Science (A.S.) - Business Administration

Southern New Hampshire University
Manchester, NH

Timeline

Document Retrieval Specialist

Workcare
03.2024 - Current

Clinical Data Coordinator

RemX
09.2023 - 03.2024

Clinical Data Coordinator

Clinical Research of Central Florida
01.2021 - 09.2021

Provider Enrollment Specialist

C & C Contracting and Credentialing
11.2020 - 01.2021

Medical Receptionist

MRI Associates
07.2020 - 11.2020

Medical Receptionist

Radiology and Imaging Specialists
05.2017 - 01.2019

Receptionist

Americas Best Contacts and Eyeglasses
09.2016 - 05.2017

High school or equivalent - GED

Daytona State College

Associate in Science (A.S.) - Business Administration

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Kaley Muniz