Kaley Turner
Hilo
Summary
Working as a Barista in many different places within the past couple of years, I've become a pro at learning and making drinks, as well as handling customers in contrasting situations. I enjoy being able to greet customers and help them to what they need, whether that be ordering a beverage or trying to book an appointment. Whatever position I am in, I ensure the customers needs are met while also maintaining the workspace.
Overview
1
1
year of professional experience
Work History
Barista
Target
07.2025 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Front Desk Receptionist
The Screamin Peach
01.2025 - 05.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Barista
Ziggis Coffee
08.2024 - 05.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
GED -
St Vrain Virtual High School
Longmont, CO12-2024
Associate of Arts - Liberal Arts
Hawaii Community College
Hilo, HI05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- POS systems
- Experience answering phones
- Scheduling
Timeline
Barista
Target
07.2025 - Current
Front Desk Receptionist
The Screamin Peach
01.2025 - 05.2025
Barista
Ziggis Coffee
08.2024 - 05.2025
GED -
St Vrain Virtual High School
Associate of Arts - Liberal Arts
Hawaii Community College
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