Summary
Overview
Work History
Education
Skills
Timeline
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Kaley Winker

Mankato,MN

Summary

Dynamic leader and problem-solver with a proven track record at Hope Shores Bible Camp, enhancing camper experience and boosting morale. Skilled in emergency response and effective communication, I excel in creating safe, engaging environments that foster growth and teamwork. Demonstrated success in improving operational efficiency and customer satisfaction, embodying positive engagement and leadership excellence.

Overview

4
4
years of professional experience

Work History

Camp Counselor

Hope Shores Bible Camp
06.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.

Shift Leader

Papa Murphy’s
03.2020 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.

Education

Psychology

Minnesota State University, Mankato
Mankato, MN

Eden Prairie High School
Eden Prairie, MN
06.2023

Skills

  • Problem-Solving
  • Positive Engagement
  • Team Leadership
  • Effective Communication
  • Child Supervision
  • Decision-Making
  • Creative and Energetic
  • Group leadership
  • Problem Resolution
  • Creative Mindset
  • CPR
  • Relationship Building
  • Outstanding communication and interpersonal skills
  • Positive Reinforcement
  • Child and adolescent mentoring
  • Group supervision and management
  • Compassionate communication
  • Activity Planning
  • Outdoor Skills
  • Activity Supervision
  • Issue identification and resolution
  • Arts and crafts

Timeline

Camp Counselor

Hope Shores Bible Camp
06.2024 - 08.2024

Shift Leader

Papa Murphy’s
03.2020 - 04.2024

Psychology

Minnesota State University, Mankato

Eden Prairie High School

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Kaley Winker