Kaley Marlowe
Harmony,NC
Summary
Dynamic Assistant Nurse Manager at Atrium Health Wake Forest Baptist with a strong background in clinical leadership and staff development. Proven track record in enhancing patient care through successful quality improvement initiatives, resulting in significant increases in patient satisfaction scores. Expertise in nursing administration and interdisciplinary collaboration, leading to effective team building and mentoring. Committed to advancing nursing practices and optimizing staff performance, while seeking new opportunities to apply leadership skills for continuous growth.
Overview
8
8
years of professional experience
Work History
Assistant Nurse Manager
Atrium Health Wake Forest Baptist
Bermuda Run, NC
02.2023 - Current
- Provided leadership and direction to nursing staff, ensuring quality patient care.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Monitored and documented patient care to oversee employee and patient safety, hygiene, and protection.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
- Conducted performance evaluations for nursing staff members.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Implemented strategies for improving patient satisfaction scores.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Collaborated with physicians and other staff to maintain continuum of care.
- Incorporated evidence-based nursing into practice environment.
- Created action plans for staff development and performance improvement.
- Planned departmental budget by managing staffing and scheduling to remain within budget constraints.
- Mentored new employees through orientation programs.
- Supported Nurse Manager with employee development and care quality management.
- Ensured compliance with local, state, and federal regulations related to the practice of nursing.
- Participated in quality improvement initiatives.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Attended conferences or seminars relevant to the field of nursing management.
- Worked closely with Human Resources Department to recruit qualified nursing staff.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Maintained accurate records of employee time cards and attendance records.
- Facilitated team building exercises which encouraged collaboration between peers.
Orthopedic Triage Nurse
Atrium Health Wake Forest Baptist
Bermuda Run, NC
02.2022 - 02.2023
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Requested direction from physicians to determine best clinical course of action and recommendations in specific patient situations.
- Maintained confidentiality in matters related to patient, family and client facility staff.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Assessed patient health concerns by listening to telephone inquiries, determining the urgency of the situation, and providing appropriate advice.
- Offered medical advice and recommendations based on physician guidance and clinical protocols.
- Educated patients on preventative measures such as dieting, exercise programs, smoking cessation techniques .
- Discussed medication options with patients and sent prescriptions to designated pharmacies.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized reference materials such as lab results, medication lists, x-rays, in order to accurately assess patient needs.
- Maintained up-to-date knowledge of disease processes, medications, treatments, and management plans for various conditions.
- Provided triage decisions that include referral to an emergency department, urgent care center, primary care provider, or other medical specialist as needed.
- Provided guidance on prescription refills including dosage instructions in accordance with state laws.
Telemetry Staff Nurse
Iredell Memorial Hospital
Statesville, NC
11.2019 - 01.2022
- Assessed and evaluated assigned patients to facilitate diagnoses and implement focused care.
- Participated in quality improvement initiatives related to Telemetry Nursing Care Practices.
- Maintained accurate documentation of all assessments, interventions, treatments, and medications administered according to policy guidelines.
- Provided emotional support to patients and their families during difficult times.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Read and interpreted lab test result values to develop, monitor and adjust care.
- Assessed patient's cardiac rhythm and vital signs using telemetry monitoring equipment.
- Provided patient education regarding proper administration and use of medications.
- Conducted patient education on health maintenance and disease prevention.
Certified Nursing Assistant
Iredell Memorial Hospital
Statesville, NC
11.2016 - 11.2019
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Observed patients for any changes in their physical or mental condition.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Answered call lights promptly and responded to patient needs accordingly.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Transported patients to treatment units, using wheelchair or stretcher.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Reported changes in patient condition to registered nurse or physician.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN09-2023
Associates Degree in Nursing -
Wilkes Community College
Wilkesboro, NC05-2019
High School Diploma -
North Iredell High School
Olin, NC06-2015
Skills
- Clinical leadership
- Staff development
- Patient care
- Nursing expertise
- Interdisciplinary collaboration
- Quality improvement
- Performance appraisal
- Unit operations
- Nursing administration
- Documentation accuracy
- Conflict resolution
- Team building and mentoring
Accomplishments
- Ambulatory Professional Governance Committee (2023–Current)
- Six Sigma Yellow Belt Certified (CSSC), (2024)
- Safety Coach (2023–Current)
- Sigma Theta Tau International Honor Society of Nursing (2023)
- Falls Champion Committee (2020-2021)
- Student Nurse Organization (2017–2019)
- Volunteer, Iredell Council on Aging (2017–2019)
- Volunteer, Johnston Memorial Hospital (2015)
- National Honor Society (2011-2015)
Timeline
Assistant Nurse Manager
Atrium Health Wake Forest Baptist
02.2023 - Current
Orthopedic Triage Nurse
Atrium Health Wake Forest Baptist
02.2022 - 02.2023
Telemetry Staff Nurse
Iredell Memorial Hospital
11.2019 - 01.2022
Certified Nursing Assistant
Iredell Memorial Hospital
11.2016 - 11.2019
Bachelor of Science - Nursing
Capella University
Associates Degree in Nursing -
Wilkes Community College
High School Diploma -
North Iredell High School
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