Katty Gonzalez
Wallington,NJ
Summary
Results-driven IT professional with certifications in CCNA CyberOps and CCENT, pursuing an Associate Degree in Computer Science with a focus on Cybersecurity (graduating May 2025). Experienced in computer hardware troubleshooting, technical documentation, and network security. Skilled in system assembly, testing, and process optimization, with hands-on expertise in IT and manufacturing environments. Dedicated to leveraging cybersecurity and IT knowledge to safeguard systems and optimize infrastructure in fast-paced settings.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Manufacturing Technician
ZT Systems
10.2023 - Current
- Contribute to the assembly, testing, and quality assurance of high-performance computing systems, ensuring efficient production workflows and adherence to quality standards
- Utilize technical documentation and data entry skills for accurate tracking and reporting of production processes
Manufacturing Technician (Contract)
TEKsystems
06.2023 - 10.2023
- Supported ZT Systems as a contracted Manufacturing Technician, responsible for assembling and troubleshooting computing hardware
- Collaborated with cross-functional teams to streamline production and solve technical issues in real-time.
- Scheduled preventive and predictive maintenance actions based on failure analysis.
Warehouse Associate with Training & IT Apprenticeship Experience
Amazon
10.2021 - 06.2023
- Leveraged knowledge in network security and IT to enhance warehouse operations, assisting in equipment troubleshooting and workflow optimization
- Supported inventory management and ensured efficient handling of warehouse processes through attention to detail and technical aptitude
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Technical Solutions Specialist
DISH Network
03.2021 - 10.2021
- Delivered high-quality customer support and technical solutions for DISH Network clients, addressing issues promptly and ensuring customer satisfaction
- Developed strong problem-solving skills, navigating technical challenges in a fast-paced environment.
Education
Associate Degree - Computer Science
Hudson County Community College
Jersey City, NJCareer Technical Training - Computer And Information Systems Security
Loring Job Corps
Limestone, ME05.2021
Skills
- Computer Hardware Troubleshooting
- Technical Documentation
- Resource optimization
- Final product testing
- Equipment repairs
- Preventive Maintenance
- Documentation preparation
- Active listening
Certification
- CCNA CyberOps
- CCENT
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manufacturing Technician
ZT Systems
10.2023 - Current
Manufacturing Technician (Contract)
TEKsystems
06.2023 - 10.2023
Warehouse Associate with Training & IT Apprenticeship Experience
Amazon
10.2021 - 06.2023
Technical Solutions Specialist
DISH Network
03.2021 - 10.2021
Associate Degree - Computer Science
Hudson County Community College
Career Technical Training - Computer And Information Systems Security
Loring Job Corps
- CCNA CyberOps
- CCENT
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