Kali Baker
Perris,CA
Summary
Skilled Medical Biller with ICD-10 expertise, successfully transforming challenges into solutions at RMB LLC by enhancing billing accuracy and fostering collaborative team dynamics. Proven ability to optimize workflow and improve customer relations, complemented by experience in staff training. Aiming to leverage these competencies to drive team success and operational efficiency in future roles.
Overview
6
6
years of professional experience
Work History
Medical Billing Assistant
RMB llc
10.2024 - Current
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Reconciled codes against services rendered.
- Entered data into electronic billing system.
- Checked claims coding for accuracy with ICD-10 standards.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Maintained accurate records of claims processing in compliance with HIPAA regulations.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Utilized various software programs such as Microsoft Office Suite, Electronic Medical Records, and Practice Management Systems.
Office Manager
Jons Movers
08.2022 - 02.2023
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering, requisitioning, stocking, and receiving shipments.
- Optimized organizational systems for payment collections, accounts payable/accounts receivable, deposits, and recordkeeping.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Utilized client and staff feedback to maintain customer partnerships, and increase revenue.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Worked with Google Sheets, Excel, and Microsoft Office.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Assisted in developing budgets for departmental expenses.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Manager
Jersey Mikes Subs
08.2018 - 07.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new-hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based on experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted monthly inventories of raw materials and components on the work floor.
- Controlled costs and optimized spending via the restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
Education
Medical Billing Certification -
AAPC
02-2025
Current - Business Management
Palomar College
San Marcos, CA05.2024
High School Diploma -
Elsinore High School
Wildomar, CA06.2018
Skills
- Policy and Procedure Modification
- Customer Relations
- ICD-10 proficiency
- HIPAA compliance
- Payment posting
- Medical coding expertise
- CPT knowledge
- Patient billing
- Claims review
- CMS-1500 billing forms
- Customer service
- Account management
- Verbal and written communication
- Database Administration
- Team Bonding
- Project management
- Banking operations
- Workflow Planning
- Staff training
- Microsoft Office
- Billing and invoicing
- Training and Development
Timeline
Medical Billing Assistant
RMB llc
10.2024 - Current
Office Manager
Jons Movers
08.2022 - 02.2023
Manager
Jersey Mikes Subs
08.2018 - 07.2022
Medical Billing Certification -
AAPC
Current - Business Management
Palomar College
High School Diploma -
Elsinore High School
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