Kali Brigham
Concord,MI
Summary
Dynamic sales leader with a proven track record at Farmers Insurance- Kali Brigham Agency, adept in territory and account management, and consultative selling. Excelled in business growth, achieving significant market share increases. Skilled in market analysis and sales strategy development, mentoring teams to exceed sales targets through innovative approaches and relationship building.
Overview
4
4
years of professional experience
Work History
Territory Sales Manager
Hourly
Palo Alto, CA
11.2024 - Current
- Engaged in cold calling activities to generate leads for potential new customers.
- Supervised a team of sales representatives within the assigned territory.
- Analyzed customer feedback to identify potential opportunities for increasing sales.
- Developed and implemented sales strategies to increase market share in assigned territory.
- Identified areas of improvement for customer service strategies within the region.
- Supported sales team members to drive growth and development.
- Provided exceptional after-sales support to ensure high levels of customer satisfaction.
Insurance Agency Owner
Farmers Insurance- Kali Brigham Agency
Clarklake, MI
04.2022 - 07.2024
- Analyzed data from various sources such as surveys or industry trends reports to identify areas of improvement within the agency's operations.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented successful sales strategies to meet business goals.
- Collaborated with internal teams such as accounting or legal departments when needed during the claims process.
- Hired and trained new department managers to increase team oversight and productivity.
- Managed sales presentations to promote product and brand benefits.
- Provided guidance to employees on underwriting standards as well as best practices in customer service delivery.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Insurance Sales Agent
Olivia Herman Agency
Jackson, MI
01.2021 - 04.2022
- Ensured that all required documents are properly filled out before submission.
- Identified cross-selling opportunities among existing customers.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
- Upsold products to policyholders and potential new clients.
- Advised clients on coverage amounts needed based on individual circumstances.
- Conducted informative presentations and seminars to groups on insurance products and their benefits.
Education
High School Diploma -
Michigan Center High School
Michigan05-2016
Business Administration
Jackson College
Skills
- Business growth and retention
- Territory and account management
- Market and competitive analysis
- Sales closing
- Lead prospecting
- Consultative and relationship selling
Timeline
Territory Sales Manager
Hourly
11.2024 - Current
Insurance Agency Owner
Farmers Insurance- Kali Brigham Agency
04.2022 - 07.2024
Insurance Sales Agent
Olivia Herman Agency
01.2021 - 04.2022
High School Diploma -
Michigan Center High School
Business Administration
Jackson College
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