Summary
Overview
Work History
Education
Skills
Timeline
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Kali Brust

West Mansfield,OH

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7
7
years of professional experience

Work History

Cashier

Walmart
02.2022 - 04.2022
  • Greeted customers and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked personal identifications during alcohol and tobacco sales.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Office Manager

Property Worx
08.2017 - 01.2018
  • Maintained computer and physical filing systems.
  • Managed over 30+ calls a day.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated records and files to maintain document compliance.
  • Authored business documents to organize and emphasize information quickly and effectively.

Office Manager

Jakob's Electric
03.2015 - 06.2016
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Controlled finances to lower costs and keep business operating within budget.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Marysville High School
Marysville, Ohio
05.2012

Skills

  • Customer Assistance
  • Payment Processing
  • Conflict Resolution
  • Expense Tracking
  • Reports and Documents
  • Data Entry
  • Office Management
  • Expense Reporting
  • Bookkeeping
  • Inventory Control
  • Staff Management
  • Customer Service
  • Scheduling
  • Financial Tracking
  • Payroll and Budgeting
  • Organizational Skills
  • Excellent Multi-Tasking Ability
  • Clerical Support
  • Contract Administration

Timeline

Cashier

Walmart
02.2022 - 04.2022

Office Manager

Property Worx
08.2017 - 01.2018

Office Manager

Jakob's Electric
03.2015 - 06.2016

High School Diploma -

Marysville High School

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Kali Brust