Summary
Overview
Work History
Education
Skills
Timeline
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Kali Green

Winter Springs,FL

Summary

Experienced healthcare administrative professional knowledgeable about insurance requirements, collecting payments and updating accounts. Well-versed in researching and resolving issues with minimal oversight.

Overview

5
5
years of professional experience

Work History

Patient Services/Scheduler

Speak Easy Solutions LLC.
09.2022 - Current
  • Collaborated with team members to improve scheduling system that increased productivity to an 86% patient arrival
  • Issued monthly statements, kept customer files updated with current invoices, bills and contact information
  • Improved new patient recruitment by sending applications, reviewing diagnosis referrals, and ensuring insurance qualifications.

Assistant Facility Manager

Brazils Waxing Center
03.2021 - 09.2022
  • Managed a team of four and analyzed potential sales markets near UCF
  • Actively sold yearly memberships and skin care products
  • Booked appointments for customers in specific time slots.

Manager

Sweet! By Holly
06.2020 - 06.2021
  • Led a team of six employees per shift
  • Communicated with potential customers and negotiated wedding orders for them
  • Ensured inventory was up to date for the overnight shifts future orders
  • Followed through with customer orders and payments via company email
  • Balanced the stores total cash flow at the beginning and end of each shift.

Member Service Specialist

Youfit
02.2019 - 08.2020
  • Guided customers with walkthroughs of facility
  • Answered customer inquiries over the phone
  • Maintained a friendly and energetic environment
  • Contacted potential clients for membership and personal training services.

Education

Bachelor of Science - Clinical Psychology

University of Central Florida
12.2021

AA - Business Marketing

Broward College
08.2019

Skills

  • Patient scheduling and coordination
  • Invoice processing
  • Data entry and record keeping
  • Customer Service and Assistance
  • Managing Physician Calendars
  • HIPAA Compliance

Timeline

Patient Services/Scheduler

Speak Easy Solutions LLC.
09.2022 - Current

Assistant Facility Manager

Brazils Waxing Center
03.2021 - 09.2022

Manager

Sweet! By Holly
06.2020 - 06.2021

Member Service Specialist

Youfit
02.2019 - 08.2020

Bachelor of Science - Clinical Psychology

University of Central Florida

AA - Business Marketing

Broward College

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Kali Green