Kali Green
Winter Springs,FL
Summary
Experienced healthcare administrative professional knowledgeable about insurance requirements, collecting payments and updating accounts. Well-versed in researching and resolving issues with minimal oversight.
Overview
5
5
years of professional experience
Work History
Patient Services/Scheduler
Speak Easy Solutions LLC.
09.2022 - Current
- Collaborated with team members to improve scheduling system that increased productivity to an 86% patient arrival
- Issued monthly statements, kept customer files updated with current invoices, bills and contact information
- Improved new patient recruitment by sending applications, reviewing diagnosis referrals, and ensuring insurance qualifications.
Assistant Facility Manager
Brazils Waxing Center
03.2021 - 09.2022
- Managed a team of four and analyzed potential sales markets near UCF
- Actively sold yearly memberships and skin care products
- Booked appointments for customers in specific time slots.
Manager
Sweet! By Holly
06.2020 - 06.2021
- Led a team of six employees per shift
- Communicated with potential customers and negotiated wedding orders for them
- Ensured inventory was up to date for the overnight shifts future orders
- Followed through with customer orders and payments via company email
- Balanced the stores total cash flow at the beginning and end of each shift.
Member Service Specialist
Youfit
02.2019 - 08.2020
- Guided customers with walkthroughs of facility
- Answered customer inquiries over the phone
- Maintained a friendly and energetic environment
- Contacted potential clients for membership and personal training services.
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
12.2021
AA - Business Marketing
Broward College
08.2019
Skills
- Patient scheduling and coordination
- Invoice processing
- Data entry and record keeping
- Customer Service and Assistance
- Managing Physician Calendars
- HIPAA Compliance
Timeline
Patient Services/Scheduler
Speak Easy Solutions LLC.
09.2022 - Current
Assistant Facility Manager
Brazils Waxing Center
03.2021 - 09.2022
Manager
Sweet! By Holly
06.2020 - 06.2021
Member Service Specialist
Youfit
02.2019 - 08.2020
Bachelor of Science - Clinical Psychology
University of Central Florida
AA - Business Marketing
Broward College
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