Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Kali Lobenstein

Kali Lobenstein

Mauston,WI

Summary

Dynamic professional with a proven track record at Republic Services, excelling in customer service and data entry. Recognized for enhancing operational efficiency through precise material assessment and maintaining safety compliance. A reliable team player skilled in multitasking, ensuring seamless communication and positive experiences for clients and colleagues alike.

Overview

4
4
years of professional experience

Work History

Scale Operator

Republic Services
04.2024 - Current
  • Maintained smooth operations by promptly addressing any scale malfunctions or issues.
  • Promoted a positive company image by maintaining a clean, organized work area at all times.
  • Operated weigh scales and issued tickets when necessary.
  • Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
  • Contributed to a safe work environment by monitoring compliance with safety regulations and reporting potential hazards.
  • Enhanced efficiency by accurately weighing and recording incoming and outgoing materials.
  • Ensured accurate record-keeping for inventory management purposes through diligent data entry.
  • Facilitated effective communication between scale house, yard personnel, and management to ensure seamless operation coordination.
  • Answered customer calls professionally and routed to appropriate person.
  • Ensured prompt resolution of customer inquiries or concerns through clear communication and collaboration with relevant team members.
  • Streamlined daily reporting processes through consistent organization of paperwork and data entry.
  • Dispatched orders to drivers for efficiency.
  • Used Software to track products as they arrived at and departed from facility.
  • Greeted customers and provided excellent service to internal and external clients.
  • Followed up with customers to handle delays or other issues.
  • Weighed and measured Type materials and updated records with collected data.

Server/bartender

Summit Ridge
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Streamlined order-taking process to minimize wait times for diners.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Crew Team Member

Spring Brook Bar and Grill
07.2022 - 04.2024
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Gate Attendant

Optimal Health and Wellness
01.2023 - 12.2023
  • Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
  • Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
  • Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
  • Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
  • Demonstrated attention to detail when recording daily transactions, contributing to accurate financial reporting for the facility.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Sales Associate

Walgreens
01.2021 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

Mauston High School
Mauston, WI

Skills

  • Customer service
  • Time management
  • Data entry
  • Safety requirements
  • Data entry proficiency
  • Outbound scale operations
  • Accurate recordkeeping
  • Industry awareness
  • Waste documentation
  • Public landfill requirements
  • Material assessment
  • Product weighing
  • Precision weighing
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability

Timeline

Scale Operator

Republic Services
04.2024 - Current

Server/bartender

Summit Ridge
08.2023 - Current

Gate Attendant

Optimal Health and Wellness
01.2023 - 12.2023

Crew Team Member

Spring Brook Bar and Grill
07.2022 - 04.2024

Sales Associate

Walgreens
01.2021 - 12.2023

Mauston High School

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